Job details
Salary: Competitive salary dependent on experience
Contractual hours: 45
Basis: Full Time
Region: Dorset
Job category/type: Service
Date posted: 25/06/2026
Job reference: HG013792V0
The Opportunity
In this role, you will be responsible for ensuring all servicing and repairs are carried out effectively to achieve the highest possible ‘right‑first‑time’ standards for technical quality, whilst optimising workshop efficiency. Working closely with the Service Manager, you will also be responsible for ensuring maximum productivity out of the workshop.
The Rewards
As well as a competitive salary and performance‑related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 25 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
Hendy Induction – please be advised that any new starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.
About You
- Technical knowledge and qualifications gained through prior experience as a Senior Technician or Workshop Controller;
- Computer literacy with a strong numerical ability;
- Good leadership skills with the ability to motivate and drive the workshop team;
- Excellent organisational and communication skills;
- A full driving licence.
You will be required to demonstrate a time‑served career and the appropriate qualifications to support your achievements at the highest level within a technical capacity.
Successful candidates will be subject to appropriate pre‑employment checks, including right to work verification and DBS checks.
The Company
Hendy Group is a family‑run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward‑thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
Apply Now.
Workshop Controller in Poole employer: Hendy Group
As a Ford Technician at our company, you will join a dynamic team that values collaboration and innovation in a supportive work environment. We offer competitive salaries, ongoing training opportunities, and a commitment to employee development, ensuring you can grow your skills while making a meaningful impact in the automotive industry. Located in a vibrant area, our workplace fosters a culture of excellence and customer service, making it an ideal place for passionate individuals looking to advance their careers.
