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For Companies At a Glance
- Tasks: Examine and repair vehicles, ensuring top-notch service and efficiency.
- Company: Join Hendy Group, a family-run business with a rich history and strong values.
- Benefits: Enjoy competitive salaries, bonuses, healthcare, and discounts on vehicles and services.
- Why this job: Be part of a high-performing team and develop your skills in a dynamic environment.
- Qualifications: Experience as a Vehicle Technician with relevant qualifications and a passion for the industry.
- Other info: Structured career development and ongoing training opportunities await you.
The predicted salary is between 30000 - 41000 £ per year.
Vehicle Technicians remain at the core of what we do, and we have some great opportunities for Technician at all levels. Working for a well-established brand means the best quality product training to manufacturer standards allowing all our technicians to keep up with the latest technology as it happens, as well as offering market leading salaries. At our Poole/Stellantis site we are looking to recruit a Vehicle Technician to join this high performing team.
The Opportunity:
- Conducting full examinations of vehicles (including electronic vehicle health checks);
- Identify non-routine defects and faults either in the workshop or during vehicle road tests;
- Undertake timely repair and servicing of customer vehicles in accordance with technical standards;
- Provide a knowledgeable, courteous, responsive, and efficient service to all colleagues and workshop customers;
- Work closely with the front of house service team, ensuring they are kept informed of the progress on customer vehicles and are fully briefed on work completed;
- Discuss technical issues/works directly with customers when requested;
- Offer technical advice and support to workshop apprentices;
- Work with the wider workshop team to design and implement new methods of work to improve efficiency.
The Rewards:
- As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment.
- Market leading base salaries up to £41k dependent on experience, plus overtime and MOT bonus.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
About You:
- You will need to be an experienced Vehicle Technician (ideally from a main dealer/franchise environment);
- Have relevant formal qualification (NVQ Level 3 / IMI / City & Guilds);
- Ability to work within defined processes and guidelines, and to promote best practice throughout the workshop;
- Be customer focused, possess good communication skills with the ability to explain technical information to a non-technical audience;
- Have a first-time fix mentality;
- Committed to the development of your technical knowledge and skills;
- Be a team player, whether mentoring or supporting other Technicians;
- An MOT license would be highly advantageous, but not essential;
- A confident driver with a full UK driving license;
- Have a passion for the industry and a desire to succeed.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
If you possess the necessary experience and skills and would like to be part of Hendy Groups success, select Apply Now.
Mechanic Technician I in Poole employer: Hendy Group
Contact Detail:
Hendy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mechanic Technician I in Poole
✨Tip Number 1
Get to know the company inside out! Research Hendy Group and their values, so you can show them you're not just another applicant. When you apply through our website, mention specific things you admire about their approach to customer service.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This way, you can get insider tips and maybe even a referral, which can really boost your chances of landing that Technician role.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you would handle specific scenarios in the workshop, as this shows you're serious about the role and understand what it takes to succeed.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mechanic Technician I in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Technician role. Highlight your relevant experience, qualifications, and any specific skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Technical Skills: Since this role is all about technical expertise, don’t shy away from showcasing your skills. Mention any specific tools or technologies you’re familiar with, and how you've used them in past roles. We’re keen to know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Hendy Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with the latest vehicle technologies and common faults. Being able to discuss these confidently will show that you're not just a technician, but a passionate expert in your field.
✨Showcase Your Customer Skills
Since customer service is key in this role, think of examples where you've provided excellent service or resolved customer issues. Be ready to explain how you can communicate technical information clearly to non-technical customers, as this will be crucial in your day-to-day work.
✨Team Player Vibes
Prepare to talk about your experience working in a team. Highlight instances where you've mentored others or collaborated on projects. This will demonstrate that you’re not just focused on your own work but are also committed to helping your colleagues succeed.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.