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For Companies At a Glance
- Tasks: Examine and repair vehicles, ensuring top-notch service and efficiency.
- Company: Join Hendy Group, a family-run business with a rich history and strong values.
- Benefits: Competitive salary up to £41k, bonuses, training, and great perks.
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Experience as a Vehicle Technician with relevant qualifications required.
- Other info: Dynamic team environment with opportunities for personal growth and career advancement.
The predicted salary is between 30000 - 41000 £ per year.
The Opportunity
In your role as a Vehicle Technician, you will be authorised and responsible for the following:
- Conducting full examinations of vehicles (including electronic vehicle health checks);
- Identify non-routine defects and faults either in the workshop or during vehicle road tests;
- Undertake timely repair and servicing of customer vehicles in accordance with technical standards;
- Provide a knowledgeable, courteous, responsive, and efficient service to all colleagues and workshop customers;
- Work closely with the front of house service team, ensuring they are kept informed of the progress on customer vehicles and are fully briefed on work completed;
- Discuss technical issues/works directly with customers when requested;
- Offer technical advice and support to workshop apprentices;
- Work with the wider workshop team to design and implement new methods of work to improve efficiency.
The Rewards
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Market leading base salaries up to £41k dependent on experience, plus overtime and MOT bonus.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
- Enhanced family leave benefit; Life Insurance; Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme; 23 days holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicle, used vehicle, service and parts purchases; Various perks and discounts with high street and online retailers and services.
About You
You will need to be an experienced Vehicle Technician (ideally from a main dealer/franchise environment). Have relevant formal qualification (NVQ Level 3 / IMI / City & Guilds). Ability to work within defined processes and guidelines, and to promote best practice throughout the workshop. Be customer focused, possess good communication skills with the ability to explain technical information to a non-technical audience. Have a first-time fix mentality; Committed to the development of your technical knowledge and skills. Be a team player, whether mentoring or supporting other Technicians. An MOT license would be highly advantageous, but not essential. A confident driver with a full UK driving license. Have a passion for the industry and a desire to succeed.
The Company
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If you possess the necessary experience and skills and would like to be part of Hendy Group's success, select Apply Now.
Ford Technician / Mechanic employer: Hendy Group
Contact Detail:
Hendy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ford Technician / Mechanic
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Ford Technician role!
✨Tip Number 2
Show off your skills! If you can, bring a portfolio of your work or even a video showcasing your technical abilities. This will help you stand out and demonstrate your first-time fix mentality.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions and customer service scenarios. Practice explaining complex issues in simple terms, as you'll need to communicate effectively with both customers and colleagues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ford Technician / Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Vehicle Technician, especially any work with Ford vehicles. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant training!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Customer Service Skills: Since we value customer satisfaction, make sure to mention any experience you have in providing excellent service. Whether it’s communicating technical issues or assisting customers, we want to know how you’ve gone above and beyond in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on our radar quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hendy Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Be ready to discuss specific vehicle systems and common faults, as well as how you would approach diagnosing and fixing them. This will show that you're not just a technician, but a knowledgeable one.
✨Show Off Your Customer Skills
Since customer service is key in this role, think of examples where you've successfully communicated technical issues to customers. Practice explaining complex problems in simple terms, so you can demonstrate your ability to connect with clients and keep them informed.
✨Team Player Vibes
Prepare to talk about your experience working in a team environment. Share instances where you've collaborated with colleagues or mentored apprentices. This will highlight your ability to work well with others and contribute to a positive workshop atmosphere.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the types of vehicles you'll be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.