At a Glance
- Tasks: Build relationships with customers and help them find their perfect vehicle.
- Company: Join the family-run Hendy Group, a leader in automotive sales for over 165 years.
- Benefits: Competitive salary, uncapped commission, and comprehensive training opportunities.
- Other info: Enjoy perks like discounts on vehicles and a supportive work environment.
- Why this job: Make an impact in a rewarding role while developing your sales skills.
- Qualifications: Driven individuals with a passion for customer service and sales experience preferred.
The predicted salary is between 25500 - 30000 £ per year.
Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at FORD in Tunbridge Wells.
The Rewards: As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Starting salary of £25,500, plus uncapped commission.
- 40 hour working week.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
- Access to Company Vehicle Scheme.
- Enhanced family leave benefit.
- Life Insurance.
- Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme.
- 23 days holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicle, used vehicle, service and parts purchases.
- Various perks and discounts with high street and online retailers and services.
The Sales Advisor Opportunity: In this New & Used Car Sales Advisor role you will:
- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services.
- Negotiate the sale price of the vehicles including possible trade-in values.
- Calculate finance payments including cash or car loans.
- Maximise every sales opportunity to achieve vehicle sales and profit targets.
- Upsell accessories and additional aftersales services.
- Proactively prospect new and existing customers to maintain your database and ensure repeat business.
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments.
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
About You: Have a real drive and desire to produce results; Able to build outstanding customer relationships; Have a stable working history; Be a customer service champion where you exceed your customers' expectations in every element of their buying experience; Confident Excel user; Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry; A full UK driving licence.
The Company: Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
If you possess the necessary experience and skills and would like to be part of Hendy Group's success, select Apply Now.
Sales Advisor in Exeter employer: Hendy Group
As a Ford Technician at our company, you will join a dynamic team that values collaboration and innovation in a supportive work environment. We offer competitive salaries, ongoing training opportunities, and a commitment to employee development, ensuring you can grow your skills while making a meaningful impact in the automotive industry. Located in a vibrant area, our workplace fosters a culture of excellence and customer service, making it an ideal place for passionate individuals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Exeter
✨Tip Number 1
Get to know the company inside out! Research Hendy Group and their values, so you can show how your passion aligns with their mission during interviews. This will help you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your sales pitch! Since you're applying for a Sales Advisor role, be ready to demonstrate your selling skills. Role-play with a friend or family member to refine your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor in Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see that you're driven and ambitious, so share why you're passionate about sales and the automotive industry. A little personality goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Sales Advisor role. Highlight relevant experience, especially in customer service or sales, and don’t forget to mention any automotive knowledge you have. We love seeing how your skills match our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to explain how your past experiences have prepared you for this role and how you can contribute to our success at Hendy Group.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the exciting opportunities we have available!
How to prepare for a job interview at Hendy Group
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the cars and services offered by the company. Research the latest models, features, and any promotions they might have. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully built relationships with customers. Use specific examples that highlight your ability to meet targets and upsell products. This will demonstrate that you’re not just a good fit for the role, but that you can excel in it.
✨Practice Common Interview Questions
Anticipate questions related to customer service and sales strategies. Think about how you would handle difficult customers or negotiate prices. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
First impressions matter, especially in sales. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well to potential customers.
