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For Companies At a Glance
- Tasks: Build relationships with customers and help them find their perfect vehicle.
- Company: Join the family-run Hendy Group, a leader in customer satisfaction.
- Benefits: Starting salary of £25,500 plus uncapped commission and great perks.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Drive, ambition, and a passion for customer service are key.
- Other info: Enjoy ongoing training and career development in a supportive environment.
The predicted salary is between 25500 - 25500 £ per year.
Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at Ford in Chichester. Please ensure you read the below overview and requirements for this employment opportunity completely.
The Rewards:
- Starting salary of £25,500, plus uncapped commission.
- 40 hour working week.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
- Access to Company Vehicle Scheme.
- Enhanced family leave benefit.
- Life Insurance.
- Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme.
- 23 days holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicle, used vehicle, service and parts purchases.
- Various perks and discounts with high street and online retailers and services.
The Sales Advisor Opportunity:
- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services.
- Negotiate the sale price of the vehicles including possible trade-in values.
- Calculate finance payments including cash or car loans.
- Maximise every sales opportunity to achieve vehicle sales and profit targets.
- Upsell accessories and additional aftersales services.
- Proactively prospect new and existing customers to maintain your database and ensure repeat business.
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments.
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
About You:
- Have a real drive and desire to produce results.
- Able to build outstanding customer relationships.
- Have a stable working history.
- Be a customer service champion where you exceed your customers' expectations in every element of their buying experience.
- Confident Excel user.
- Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry.
- A full UK driving licence.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
Sales Advisor in Durrington employer: Hendy Group
Contact Detail:
Hendy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Durrington
✨Tip Number 1
Get to know the company inside out! Research Hendy Group and their values, especially their focus on customer satisfaction. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales experience and how it relates to the automotive industry. Use examples that highlight your ability to build relationships and exceed customer expectations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which can really boost your chances of landing that Sales Advisor role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor in Durrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see that you're driven and ambitious, so share why you're passionate about the automotive industry and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor role. Highlight any relevant experience, especially in customer service or sales, and don’t forget to mention your skills with Excel. We love seeing how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for this role at Hendy Group. Be specific about your achievements and how they relate to building outstanding customer relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hendy Group
✨Know Your Product Inside Out
As a Sales Advisor, you'll need to be an expert in the vehicles you're selling. Research the latest models, features, and benefits of both new and used cars. This knowledge will help you build rapport with customers and confidently answer their questions during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built relationships and exceeded expectations. This will demonstrate that you’re not just about making a sale, but also about providing an exceptional buying experience.
✨Practice Negotiation Scenarios
Since negotiating is a key part of the Sales Advisor role, practice common negotiation scenarios. Think about how you would handle price discussions or trade-in values. Being able to articulate your approach will show that you're ready to maximise every sales opportunity.
✨Demonstrate Your Drive and Ambition
The job description mentions being driven and ambitious. Be prepared to discuss your personal goals and how they align with the company's vision. Share your motivation for wanting to succeed in sales and how you plan to achieve your targets.