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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Hendy Exeter Car Store, a fast-paced and innovative automotive retailer.
- Benefits: Enjoy competitive salary, bonuses, training, and perks like discounts and healthcare.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Proven sales management experience and a passion for customer satisfaction.
- Other info: Structured career development with ongoing training and growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At Hendy Exeter Car Store we are looking for a driven and experienced Used Car Sales Manager who will be responsible for managing a fast paced and dynamic Used sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. You will work alongside other Managers and Directors to ensure the above is achieved and deliver 100% positive customer experience, guaranteeing loyalty and advocacy.
The Opportunity:
- Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared as well as cultivating trusted, skilled and appreciated team players.
- Balance the growth of the business by providing a positive and cohesive environment for your Team.
- Provide clear objectives that work towards the department goals and our Vision and Values.
- Provide support, coaching and proactive management training and compliance requirements, which will ultimately optimise performance and ability.
- Dedicate time to perform regular reviews, critiques, and appraisals on your Team, regarding their performance, well-being and attitude.
- Set budgets in conjunction with available resources and form action plans to ensure success and sufficient communication across the Team.
- Provide accurate and timely management information, including flash and cashflow forecasts and debtor information in order to provide the Operational Director with reports and evaluation when required.
- Provide, measure, and review key performance information with your team and through effective management ensure maximum add on sales are made and that all profit opportunities are optimised and to exceed customer expectations by understanding their needs.
- Ensure 100% positive customer experience, secure well-presented relevant and merchantable vehicles and ensure that all stock management disciplines are in place.
- Maintain stock levels in line with working capital targets/objectives.
The Rewards:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to Company Vehicle Scheme
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
About You:
- A proven track record of running a successful sales department in a main dealer environment;
- The ability to lead by example, manage and inspire the team to consistently exceed customer satisfaction and profitability objectives;
- Creative and curious, with the courage to challenge the status quo;
- Strategic thinker, with the ability to analyse and interpret information to support the delivery of wider goals.
Locations
Used Car Sales Manager in Devon, Exeter employer: Hendy Group
Contact Detail:
Hendy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Used Car Sales Manager in Devon, Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at Hendy Exeter Car Store. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or hiring managers, be ready to discuss your past successes in managing sales teams and exceeding targets. Bring along some data or examples that highlight your achievements – numbers speak volumes!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Understand what makes Hendy Exeter Car Store tick and be ready to share how your vision aligns with theirs. This will show them you’re not just looking for any job, but you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Keep an eye on our careers page for the latest opportunities and make sure your CV is tailored to the role!
We think you need these skills to ace Used Car Sales Manager in Devon, Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how driven you are about managing a dynamic sales team and delivering outstanding customer service. Share specific examples of your past experiences that highlight your passion for the automotive industry.
Tailor Your CV: Make sure your CV is tailored to the Used Car Sales Manager position. Highlight relevant experience in running a successful sales department and any achievements that demonstrate your ability to exceed sales targets. We love seeing how your skills align with our vision and values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Hendy Exeter Car Store!
How to prepare for a job interview at Hendy Group
✨Know Your Numbers
Before the interview, brush up on your sales figures and performance metrics. Be ready to discuss how you've exceeded targets in previous roles and how you plan to do the same at Hendy Exeter Car Store.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully managed and inspired a team in the past. Highlight your approach to coaching and developing team members, as well as how you foster a positive work environment.
✨Understand Customer Experience
Familiarise yourself with the importance of customer satisfaction in the automotive industry. Be prepared to share strategies you've implemented to ensure a 100% positive customer experience and how you would apply them in this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you've had to balance sales growth with team well-being, and be ready to discuss your thought process and outcomes.