At a Glance
- Tasks: Support sales operations by managing vehicle records and processing orders efficiently.
- Company: Join the Hendy Group, a family-run business with over 80 sites along the South Coast.
- Benefits: Enjoy a competitive salary, 25 days holiday, healthcare plan, and discounts on vehicles.
- Other info: Structured induction programme and ongoing learning to help you thrive.
- Why this job: Be part of a team that values customer satisfaction and offers growth opportunities.
- Qualifications: Previous admin experience, strong organisational skills, and proficiency in Microsoft Office required.
The predicted salary is between 28500 - 28500 £ per year.
We’re looking for highly organised and detail-oriented Sales Administrators to support the smooth and efficient running of our sales operations across the Hendy Group. This is a key role, responsible for ensuring all vehicle sales are processed accurately and within required timescales, helping to deliver an excellent experience for both our customers and colleagues.
Key Responsibilities:
- Manage vehicle stock records and update internal systems (including Keyloop, Salesdocs & Dealerweb)
- Process new and used vehicle orders, ensuring all documentation is complete and accurate
- Liaise with the sales team, and sales management to coordinate vehicle deliveries
- Prepare and process key areas of vehicle registration and product registration
- Raise invoices and ensure timely payments are recorded
- Support the sales team with administrative tasks and reporting
- Maintain compliance with company policies and industry regulations
- Handle colleague queries professionally and efficiently
- Assist with month-end processes and sales reporting
About you:
- Previous administrative experience, ideally within the motor trade or automotive industry
- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (especially Excel) and internal systems
- Knowledge of vehicle registration and finance processes (desirable)
- Team player with a proactive attitude
- High level of accuracy and accountability
- Professional and customer-focused approach
- Ability to multitask and prioritise workload effectively
- Assertiveness, acts with integrity and able to apply professional judgement
The Rewards:
- Alongside a competitive salary, you’ll benefit from a supportive, growth-focused environment.
- A bespoke induction and comprehensive ongoing learning programme.
- Enhanced family leave benefits.
- Life Insurance.
- Bupa Healthcare Cash Plan for you and your family.
- Opportunity to join the company pension scheme.
- 25 days’ holiday (plus bank holidays), increasing with length of service.
- Discounts on new vehicles, used vehicles, servicing and parts.
- A wide range of high street and online perks and discounts.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. For over 165 years, we’ve delivered a premium experience to customers and colleagues, driven by our vision of achieving 100% satisfaction. Our forward-thinking, progressive approach is built on long-established values of honesty, quality, care and exceptional customer service.
Sales Administrator in Bournemouth employer: Hendy Group
Hendy Group is an exceptional employer, offering a supportive and growth-focused environment for Sales Administrators in the picturesque region of Dorset. With a commitment to employee development through bespoke training programmes and a range of benefits including enhanced family leave, healthcare plans, and generous holiday allowances, we prioritise the well-being and satisfaction of our team. Join us to be part of a family-run business that values integrity, quality, and exceptional customer service, ensuring a rewarding career path in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Hendy Group tick and be ready to discuss how your skills align with their mission of delivering exceptional customer service. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to liaise with various teams. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle colleague queries like a champ.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hendy Group family. So, get that application in and let’s make it happen!
We think you need these skills to ace Sales Administrator in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your previous administrative experience, especially if it's in the motor trade or automotive industry. We want to see how your skills match what we're looking for!
Show Off Your Skills:Don’t forget to showcase your organisational skills and attention to detail. Mention any experience with Microsoft Office, particularly Excel, as well as any internal systems you've used. This will help us see you as a strong candidate!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a proactive attitude!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hendy Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Sales Administrator. Brush up on your knowledge of vehicle registration processes and the internal systems mentioned in the job description, like Keyloop and Salesdocs. This will show that you’re proactive and genuinely interested in the role.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss how you manage your workload and prioritise tasks. Use specific examples from your previous experience to illustrate your strong organisational skills and attention to detail. This is crucial for ensuring smooth sales operations!
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about customer service scenarios, as this will demonstrate your ability to handle colleague queries professionally and efficiently.
✨Be a Team Player
The job requires collaboration with the sales team, so highlight your teamwork skills. Share examples of how you’ve successfully worked with others in the past, and express your enthusiasm for contributing to a supportive environment. This will resonate well with the company’s values.
