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- Tasks: Build relationships with customers and help them find their perfect car.
- Company: Join the family-run Hendy Group, a trusted name for 165 years.
- Benefits: Competitive salary, uncapped commission, and fantastic perks await you.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Customer service skills and a passion for cars are essential.
- Other info: Enjoy ongoing training and career development in a supportive environment.
The predicted salary is between 25500 - 30000 £ per year.
About the role
In this New + Used Car Sales Advisor role you will:
- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
- Negotiate the sale price of the vehicles including possible trade‑in values;
- Calculate finance payments including cash or car loans;
- Maximise every sales opportunity to achieve vehicle sales and profit targets;
- Upsell accessories and additional after‑sales services;
- Proactively prospect new and existing customers to maintain your database and ensure repeat business;
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.
Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New + Used Car Sales team at Skoda in Bournemouth.
Qualifications & Expectations
- Able to build outstanding customer relationships;
- Have a stable working history;
- Be a customer service champion where you exceed your customers' expectations in every element of their buying experience;
- Confident Excel user;
- Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;
- A full UK driving licence.
Company
Hendy Group is a family‑run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward‑thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
Benefits
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Starting salary of £25,500, plus uncapped commission;
- 40 hour working week;
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to Company Vehicle Scheme;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
New & Used Car Sales Advisor in Bournemouth employer: Hendy Group
Contact Detail:
Hendy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New & Used Car Sales Advisor in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research Hendy Group and their values, so you can show how your passion for customer service aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or family member to get comfortable discussing vehicles and upselling accessories. The more confident you are, the better you'll connect with potential customers.
✨Tip Number 3
Network like a pro! Attend automotive events or local meet-ups to meet people in the industry. You never know who might have a lead on a job or valuable advice to share.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Hendy Group.
We think you need these skills to ace New & Used Car Sales Advisor in Bournemouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers find their perfect vehicle.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales or customer service. We love seeing how your skills can translate into our New + Used Car Sales Advisor role, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hendy!
How to prepare for a job interview at Hendy Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific vehicles that the company sells. Being able to discuss features, benefits, and even trade-in values confidently will show that you're serious about the role.
✨Build Rapport
Practice your people skills! In this role, building relationships with customers is key. Think of ways to connect with potential clients during the interview, whether it’s through shared interests or understanding their needs. A friendly approach can go a long way.
✨Show Your Sales Savvy
Prepare examples from your past experiences where you've successfully negotiated sales or upsold products. Highlighting your ability to maximise sales opportunities will demonstrate that you’re not just a good fit for the role but also driven to achieve targets.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training programmes, or sales strategies. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.