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- Tasks: Support customers by providing solutions and managing sales inquiries.
- Company: Turbo Dynamics is a leading supplier and designer of turbocharger solutions across various industries.
- Benefits: Enjoy full training, development opportunities, and a supportive team environment.
- Why this job: Join a family-owned business where your contributions directly impact customer satisfaction and company growth.
- Qualifications: Previous customer service or sales experience and strong communication skills are preferred.
- Other info: A passion for automotive, motorsport, or marine industries is a plus!
The predicted salary is between 24000 - 36000 £ per year.
Turbo Dynamics specialise in the supply, design, upgrade and repair of turbochargers and are looking for a committed individual to provide solutions and support to our customers, both existing and new. We work with the largest turbo manufactures, as well as designing our own solutions, for customers in various industries including automotive, motorsport, marine, industrial and agricultural.
We are looking for an enthusiastic candidate to play a crucial role in driving sales revenue and building strong relationships with clients. As part of the job you will be required to do the following:
· Develop and maintain relationships with new and existing clients,
· Respond to incoming enquiries from both members of the public and trade customers, identifying the correct products and services to suit their needs,
· Provide quotations to customers (retail and trade) on required work/products,
· Collaborate with internal teams and external suppliers to ensure customer satisfaction and timely delivery of products or services,
· Manage workflow of customer jobs through our factory from point of entry to job completion,
· Liase with the on-site marketing team where necessary to ensure continued company promotion,
· Attend shows/events where required,
· Provide excellent customer service and address client inquiries or concerns
Candidates would, ideally, have previous customer service or sales based experience and possess strong communication skills. A positive attitude and willingness to learn would also be beneficial. The ideal candidate would be self-motivated and hold an interest in the automotive, motorsport or marine industry.
Full, on the job, training will be given to the correct candidate so a working knowledge of turbochargers themselves is not essential but any relevant mechanical knowledge/experience or interest would be advantageous.
You must be a team player with excellent communication skills, be highly motivated, organised and computer literate with an excellent work ethic.
This role will provide good development opportunities within a small, family owned business for an adaptable and enthusiastic team player.
To apply for this role, please submit your CV, covering letter and your salary expectations.
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Sales & Support Executive employer: Hendrick Motorsport
Contact Detail:
Hendrick Motorsport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Support Executive
✨Tip Number 1
Familiarise yourself with turbochargers and the industries Turbo Dynamics serves. Understanding the basics of how turbochargers work and their applications in automotive, motorsport, marine, and industrial sectors will help you engage more effectively with potential clients.
✨Tip Number 2
Network within the automotive and motorsport communities. Attend industry events or join relevant online forums to connect with professionals in the field. Building relationships in these circles can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills during any interactions. Whether it's through a phone call or an informal chat, demonstrate your ability to listen actively and respond to inquiries with enthusiasm. This will highlight your suitability for the Sales & Support Executive role.
✨Tip Number 4
Research Turbo Dynamics and their competitors. Understanding their unique selling points and market position will allow you to tailor your approach when discussing how you can contribute to their sales and support efforts.
We think you need these skills to ace Sales & Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Emphasise any skills that align with the role, such as communication and organisation, and mention any interest in the automotive, motorsport, or marine industries.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your background and skills make you a great fit for the Sales & Support Executive role, and provide specific examples of how you've successfully built relationships with clients in the past.
Showcase Your Customer Service Skills: Highlight your ability to respond to inquiries and provide excellent customer service. Mention any experience you have in managing workflows or collaborating with teams to ensure customer satisfaction, as these are key aspects of the job.
Include Salary Expectations: Be clear and realistic about your salary expectations in your application. Research typical salaries for similar roles in the industry to ensure your expectations are aligned with market standards.
How to prepare for a job interview at Hendrick Motorsport
✨Know Your Products
Familiarise yourself with turbochargers and the services Turbo Dynamics offers. Understanding the basics will help you answer questions confidently and demonstrate your interest in the industry.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated with clients in previous roles. Highlight examples where you've resolved issues or built strong relationships, as this is crucial for a Sales & Support Executive.
✨Demonstrate Enthusiasm
Express your passion for the automotive, motorsport, or marine industries during the interview. A positive attitude and eagerness to learn can set you apart from other candidates.
✨Prepare Questions
Have thoughtful questions ready about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
