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- Tasks: Lead the design of user-centred services for government projects.
- Company: Well-known consultancy with a focus on public sector innovation.
- Benefits: Remote-first work, flexible travel, and opportunities for impactful projects.
- Why this job: Shape digital journeys that truly meet user needs and policy goals.
- Qualifications: Experience in service design within the public sector and active SC clearance preferred.
- Other info: Collaborate with multidisciplinary teams and advocate for inclusive design.
The predicted salary is between 36000 - 60000 £ per year.
Service Design - Government / Public Sector - 6 month contract (inside IR35) - Remote First - SC Clearance
Are you an experienced Service Design Consultant with a background working for the public sector and looking for new projects? I have a number of opportunities with a well-known consultancy on some government projects. The roles would be mainly remote with some flexibility to travel to different locations for User Research activities.
Due to urgency and nature of the role, candidates who hold active SC clearance would be preferred.
You will lead the design of end-to-end, user-centred services, shaping how digital and non-digital journeys work together to meet user needs and policy intent. I am therefore keen to speak with candidates who have:
- Strong experience as a Service Designer within the public sector
- Demonstrable work with Government Digital Services (GDS) or similar government digital environments
- Experience of leading end-to-end service design across digital and non-digital journeys
- Experience mapping complex services, ecosystems, and current-state processes
- Ability to produce clear service blueprints, journey maps and other visual artefacts
- Confident facilitating workshops and co-design sessions with a range of stakeholders
- Experience working in multidisciplinary teams and advocating for user-centred, inclusive design
Interested? Apply now for immediate consideration!
Service Design Consultant in Slough employer: Henderson Scott
Contact Detail:
Henderson Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Design Consultant in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the lookout for Service Design roles. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with end-to-end service design, especially in government projects. Use visuals like journey maps and service blueprints to make your work stand out.
✨Tip Number 3
Prepare for interviews by brushing up on your facilitation skills. Be ready to discuss how you've led workshops and co-design sessions, as this is key in multidisciplinary teams. Practice explaining your approach to user-centred design.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can give you a better chance of landing that dream role in service design.
We think you need these skills to ace Service Design Consultant in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Design Consultant role. Highlight your experience in the public sector and any work with Government Digital Services. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about service design and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Work: If you've got examples of service blueprints, journey maps, or other visual artefacts, include them in your application. We appreciate candidates who can demonstrate their skills through real-world examples!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Henderson Scott
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles, especially in the context of the public sector. Be ready to discuss your previous projects and how you've shaped user-centred services. Highlight your experience with Government Digital Services (GDS) or similar environments.
✨Showcase Your Visual Skills
Prepare to present examples of your work, like service blueprints and journey maps. Bring along visual artefacts that demonstrate your ability to map complex services and processes. This will help you stand out as a candidate who can effectively communicate ideas.
✨Engage with Stakeholders
Be ready to talk about your experience facilitating workshops and co-design sessions. Share specific examples of how you've collaborated with diverse stakeholders to advocate for user-centred design. This shows you can lead discussions and drive consensus.
✨Understand the Role's Context
Familiarise yourself with the current challenges in the public sector and how service design can address them. Being knowledgeable about recent government initiatives or policies will demonstrate your commitment and understanding of the role's impact.
