At a Glance
- Tasks: Lead IT operations and service delivery in a dynamic healthcare environment.
- Company: Join a leading healthcare organisation making a difference in the charity sector.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a supportive learning environment.
- Other info: Great career growth opportunities with a focus on innovation and collaboration.
- Why this job: Make an impact in healthcare while developing your leadership skills in IT.
- Qualifications: Proven experience in IT operations and strong communication skills required.
The predicted salary is between 65000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced IT Operations & Information Systems Manager to join a leading healthcare organisation. This role will oversee IT Operations, Service Delivery, Infrastructure, Supplier Management, Operational Projects and Cyber Security collaboration across a complex outsourced technology environment.
The successful candidate will manage four direct reports, including:
- 2 x Innovation & Adoption Leads
- Information Systems Lead
- On-Site Engineer
- Cyber Security Analyst
Technical Environment
- Microsoft Azure
- Azure Entra ID (Azure Active Directory)
- Microsoft 365
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Conditional Access
- Networking (LAN, WAN, VPN)
- DNS, DHCP & Firewalls
- Cyber Security Operations
- ITIL Service Management
Key Responsibilities
- Lead day-to-day IT Operations and Service Delivery
- Act as the primary point of contact for Managed Service Providers and technology suppliers
- Manage operational infrastructure and service improvement projects
- Drive service improvements, operational governance and supplier performance
- Coordinate major incidents, change management and operational resilience activities
- Support cyber security, compliance and operational risk management
- Lead and develop a small internal technology team
Required Experience
- Proven experience leading IT Operations, Infrastructure or Service Delivery teams
- Strong MSP and supplier management experience
- Strong understanding of Azure Entra ID and Identity Management
- Good networking knowledge including DNS, DHCP, VPNs and Firewalls
- Experience delivering infrastructure or operational technology projects
- Strong stakeholder management and communication skills
- Previous people management experience
Desirable Qualifications
- ITIL Foundation
- Microsoft Azure Administrator (AZ-104)
- Microsoft Identity & Access Administrator (SC-300)
- Cisco CCNA or CompTIA Network+
- PRINCE2 or Agile Certification
- CISSP, CISM or equivalent security certification
Benefits
- 25 Days Annual Leave + Bank Holidays
- Hybrid Working
- Pension Contribution
- Healthcare Cash Plan
- Learning & Development Support
- Flexible Working
- Employee Assistance Programme
Please note sponsorship is not available for this position and candidates must be able to commute to London 1-2 days per week.
Information Technology Operations Manager in Slough employer: Henderson Scott
Join a leading healthcare organisation that prioritises employee well-being and professional growth. With a hybrid working model, generous annual leave, and a commitment to learning and development, this role offers a supportive work culture where your contributions directly impact the community. Experience the unique advantage of working in a dynamic environment that values innovation and collaboration while ensuring operational excellence in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Operations Manager in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Henderson Scott values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Henderson Scott might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Henderson Scott!
✨Direct Apply to Henderson Scott
Let's not forget to apply directly through the Henderson Scott website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Operations Manager in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Henderson Scott.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Henderson Scott. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Henderson Scott
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
