At a Glance
- Tasks: Drive the delivery of a new IT Observability Service and bridge technical and business teams.
- Company: Join a forward-thinking organisation focused on enhancing performance management.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Must be UK-based with active SC & NPPV3 clearance.
- Why this job: Make a real impact in IT by improving visibility across complex applications.
- Qualifications: Experience as a Business Analyst with knowledge of observability tools and IT processes.
The predicted salary is between 50000 - 65000 € per year.
We are seeking an experienced Business Analyst to drive the delivery of a brand-new IT Observability Service. This critical project will enhance performance management and visibility across complex applications and infrastructure.
You will bridge the gap between technical teams and business stakeholders, ensuring monitoring, alerting, and reporting capabilities meet overarching strategic needs.
Key Responsibilities:- Gather, analyse, and document functional and non-functional requirements.
- Define clear observability use cases, workflows, data needs, and integration paths.
- Facilitate workshops and act as the core translator between technical and business stakeholders.
- Support the design of processes for event handling, alerting, dashboards, and monitoring.
- Produce robust documentation (user stories, process maps, service definitions).
- Champion service adoption, onboarding, and testing activities.
- Proven track record as a Business Analyst within complex IT or digital transformation programmes.
- Solid conceptual understanding of IT monitoring, logging, and observability.
- Experience working with enterprise observability tools (e.g., Dynatrace, Datadog, Splunk).
- Familiarity with Cloud platforms and ITIL service management processes.
- Knowledge of AIOps or Site Reliability Engineering (SRE) practices.
- Exceptional analytical skills with the ability to translate dense technical details into plain, actionable business language.
Compliance Requirement: Please note that all applicants must be UK-based and hold active SC and NPPV3 clearance prior to applying.
If you meet these requirements and are ready to shape enterprise observability, apply now with your latest CV.
Business Analyst - Remote - (SC & NPPV3 required) in Manchester employer: Henderson Scott
Join a forward-thinking company that values innovation and collaboration, offering a remote Business Analyst role focused on enhancing IT Observability. With a strong commitment to employee growth, we provide opportunities for professional development and a supportive work culture that encourages knowledge sharing and teamwork. Our UK-based team thrives in a dynamic environment where your contributions directly impact the success of critical projects, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Remote - (SC & NPPV3 required) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT or have experience with observability tools. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of IT monitoring and observability. Be ready to discuss how you've tackled complex projects in the past and how you can bridge the gap between technical teams and business stakeholders.
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your experience, highlight specific projects where you gathered requirements or facilitated workshops. This will demonstrate your analytical prowess and ability to translate technical jargon into business language.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Business Analyst - Remote - (SC & NPPV3 required) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience as a Business Analyst, especially in IT or digital transformation programmes. We want to see how your skills align with our needs!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past work that show your understanding of IT monitoring and observability tools. We love seeing how you’ve made an impact in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use plain language to explain complex concepts, just like you would when translating technical details for business stakeholders. We appreciate clarity!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Henderson Scott
✨Know Your Stuff
Make sure you brush up on your knowledge of IT observability tools like Dynatrace, Datadog, and Splunk. Be ready to discuss how you've used these tools in past projects and how they can enhance performance management.
✨Speak Their Language
Since you'll be bridging the gap between technical teams and business stakeholders, practice translating complex technical jargon into simple, actionable insights. This will show that you can effectively communicate with both sides.
✨Prepare for Scenarios
Think about potential use cases and workflows related to observability that you might encounter in the role. Prepare to discuss how you would gather and document requirements, as well as how you'd facilitate workshops.
✨Showcase Your Documentation Skills
Be ready to provide examples of robust documentation you've produced in the past, such as user stories or process maps. Highlight your ability to create clear and concise documents that support service adoption and testing activities.
