At a Glance
- Tasks: Lead the product strategy for Microsoft Dynamics 365 CE and manage the implementation of a new CRM platform.
- Company: Dynamic London-based software company driving customer technology transformation.
- Benefits: Competitive day rate, hybrid working, and a chance to shape innovative solutions.
- Other info: High-impact role with excellent career growth opportunities in a complex transformation setting.
- Why this job: Join a greenfield project and revolutionise customer interactions across all touchpoints.
- Qualifications: Proven experience with Microsoft Dynamics 365 CE and strong stakeholder engagement skills.
A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new CRM platform.
This is a greenfield opportunity to lead a strategic workstream delivering Dynamics CE as part of a broader programme also involving Adobe CDP & Campaign, with the aim of revolutionising how customers interact across all touchpoints.
Key Responsibilities:
- Lead the product strategy and roadmap for the Microsoft D365 CE platform.
- Own and manage the Dynamics CE backlog, defining priorities and signing off deliverables.
- Act as a senior voice within the Product Chapter, shaping product standards and direction.
- Work closely with business SMEs, implementation partners, and delivery teams.
- Ensure alignment between Dynamics CE, Adobe CDP, and Campaign capabilities.
- Oversee UAT, performance testing, and ensure solutions meet business and compliance needs.
Essential Experience:
- Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential.
- Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling).
- Experience delivering technology change or greenfield programmes.
- Familiarity with the Power Platform (Power Automate, Power Apps, Power BI).
- Knowledge of Dataverse, CRM data migration, and system integrations (APIs, data flows).
- Agile delivery experience, with a track record of managing backlogs and defining user stories.
- Strong stakeholder engagement and cross-functional collaboration skills.
- Awareness of GDPR and data privacy requirements.
You must have eligibility to work in the UK. This is a high-impact role in a complex transformation setting, giving you the chance to shape a future-facing CRM ecosystem from the ground up.
Hybrid working - Central London (1 day per week on-site) £500-£550 per day | Outside IR35 Start: ASAP
Product Owner - Immediate start in London employer: Henderson Scott
Henderson Scott is an excellent employer, offering a dynamic work environment in Glasgow that fosters collaboration and innovation. With a strong emphasis on employee growth, we provide opportunities for professional development and a hybrid working model that promotes work-life balance. Join us to be part of a team that values effective communication and impactful delivery in the realm of systems integration.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Immediate start in London
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Product Owner - Immediate start at Henderson Scott, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Product Owner - Immediate start in London
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Henderson Scott!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Henderson Scott
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
