Major Incident Manager in London

Major Incident Manager in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the response to high-impact IT incidents in a government setting.
  • Company: Join a dynamic team supporting critical government operations.
  • Benefits: Competitive salary, career advancement, and a chance to make a difference.
  • Why this job: Be at the forefront of IT incident management in a vital government role.
  • Qualifications: Experience in Major Incident Management and ITSM required.
  • Other info: 5 days onsite in London with a 24/7 shift rota.

The predicted salary is between 43200 - 72000 £ per year.

I have an immediate opportunity for a Major Incident Manager for a busy team for our government client in London. You will lead the response to high-impact IT incidents in a sensitive government environment.

You will be based in London, 5 days a week on-site as part of a 24/7 shift rota.

Major Incident Manager in London employer: Henderson Scott

As a Major Incident Manager with our esteemed government client in London, you will be part of a dynamic team dedicated to ensuring the smooth operation of critical IT services. Our company fosters a collaborative work culture that values employee growth and development, offering extensive training and career advancement opportunities. With a commitment to public service and a supportive environment, we provide a unique chance to make a meaningful impact while enjoying the benefits of working in a vibrant city.
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Contact Detail:

Henderson Scott Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Major Incident Manager in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working in government IT roles. A friendly chat can open doors and give you insights that might just set you apart from the crowd.

✨Tip Number 2

Prepare for the interview by brushing up on your Major Incident Management skills. Think of real-life scenarios where you've successfully managed incidents and be ready to share those stories. We want to hear how you handled pressure!

✨Tip Number 3

Showcase your understanding of the sensitive nature of government work. Highlight any experience you have in similar environments or with ITSM frameworks. This will demonstrate that you’re not just qualified, but also a good fit for the culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Major Incident Manager in London

Major Incident Management
IT Service Management (ITSM)
Government Sector Experience
Leadership Skills
Crisis Management
Communication Skills
Problem-Solving Skills
Stakeholder Management
Analytical Skills
Team Collaboration
Shift Work Adaptability
Incident Response Planning
Risk Assessment
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Major Incident Management and ITSM. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects or roles you've had.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the challenges in a government environment.

Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and how it relates to managing high-impact IT incidents.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at Henderson Scott

✨Know Your Incident Management Inside Out

Make sure you brush up on your Major Incident Management skills. Be ready to discuss specific incidents you've managed, the processes you followed, and how you ensured minimal disruption. This role is all about leading responses, so showcasing your experience in high-pressure situations will definitely impress.

✨Understand the Government Environment

Since this position is within a government setting, it's crucial to understand the unique challenges and protocols involved. Familiarise yourself with ITSM frameworks and any relevant government policies. Showing that you can navigate this environment will set you apart from other candidates.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions during your interview. Think of potential high-impact incidents and how you would handle them. Practising your responses will help you articulate your thought process clearly and demonstrate your problem-solving skills effectively.

✨Showcase Your Team Leadership Skills

As a Major Incident Manager, you'll be leading a team. Be prepared to discuss your leadership style and how you motivate others during crises. Share examples of how you've successfully led teams in the past, especially in stressful situations, to highlight your capability in this area.

Major Incident Manager in London
Henderson Scott
Location: London

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