Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-tier IT support and solutions for diverse client environments.
- Company: Leading MSP with a supportive and professional team culture.
- Benefits: Hybrid work model, exposure to diverse technologies, and career growth opportunities.
- Why this job: Join a dynamic team and enhance your skills in a variety of IT environments.
- Qualifications: Experience with Microsoft Windows Server, Office 365, and networking knowledge.
- Other info: Opportunity to work on exciting IT projects and develop professionally.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced IT Support Engineer looking to take the next step in your career? Our client, a leading MSP, is expanding their team and seeking a 2nd Line IT Support Engineer to deliver top-tier IT support and solutions to a variety of clients. This is a hybrid role, combining home & office-based and on-site work, offering excellent exposure to diverse technologies and a supportive, professional team.
Responsibilities
- Provide 2nd line support for client IT environments, including servers, networks, and cloud services
- Troubleshoot and resolve technical issues efficiently and professionally
- Assist with server installations, migrations, and ongoing maintenance
- Configure and maintain networking equipment, including routers, switches, and firewalls
- Support Microsoft 365, Azure, and virtualisation environments
- Contribute to backup, security, and IT projects across client sites
What we’re looking for
- Strong experience with Microsoft Windows Server and Exchange
- Proficiency in Office 365, Azure Entra ID, and desktop OS support
- Networking knowledge: routers, switches, firewalls
- Virtualisation experience (VMware or Hyper-V)
IT Support Engineer in Crawley employer: Henderson Scott
Contact Detail:
Henderson Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Crawley
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world and let them know you're on the hunt for a new role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and common troubleshooting scenarios. We all know that being able to talk through your thought process can really impress potential employers.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being an IT Support Engineer isn’t just about tech knowledge; it’s also about communication and problem-solving. Be ready to share examples of how you've helped clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace IT Support Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Microsoft Windows Server, Exchange, and any relevant networking knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for our team. Keep it professional but let your personality come through!
Showcase Relevant Experience: When detailing your work experience, focus on your 2nd line support roles and any projects you've contributed to. Mention specific technologies you've worked with, like Azure or VMware, to show us you’ve got the chops for the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Henderson Scott
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server, Exchange, and Office 365. Be ready to discuss specific scenarios where you've successfully resolved issues or implemented solutions. This will show that you're not just familiar with the tech, but that you can apply it effectively.
✨Showcase Your Troubleshooting Skills
Prepare to walk through your troubleshooting process during the interview. Think of a couple of challenging technical issues you've faced and how you resolved them. This will demonstrate your problem-solving abilities and give the interviewer confidence in your skills.
✨Familiarise Yourself with Networking Basics
Since networking knowledge is key for this role, make sure you can talk about routers, switches, and firewalls. You might even want to prepare a few examples of how you've configured or maintained networking equipment in the past.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT support. Practice responding to these types of questions by thinking through your thought process and the steps you'd take to resolve the issue. This will help you articulate your approach clearly during the interview.
