At a Glance
- Tasks: Monitor and manage IT capacity to ensure optimal service performance.
- Company: Join a major public-sector tech environment with a focus on innovation.
- Benefits: Remote work, competitive pay, and the chance to make a difference.
- Other info: Opportunity to work in a dynamic, regulated environment with career growth potential.
- Why this job: Be at the forefront of technology, ensuring services run smoothly for the public sector.
- Qualifications: Must have active SC clearance and experience in IT capacity management.
The predicted salary is between 54000 - 66000 £ per year.
Active SC Clearance Required | Remote | 6-month contract
We are looking for an experienced IT Capacity Manager to support a major public-sector technology environment. You will ensure sufficient service, infrastructure and application capacity is available to meet current and forecast demand, reducing the risk of performance degradation and service outages. The role will involve monitoring capacity and performance trends, identifying constraints before they affect live services and coordinating capacity planning across multiple technical teams.
Key responsibilities:
- Monitor infrastructure, application and service-capacity trends
- Identify capacity constraints, performance issues and operational risks
- Produce capacity forecasts and demand-growth plans
- Develop performance and utilisation reports and dashboards
- Complete capacity risk assessments and improvement plans
- Coordinate capacity planning across technical and operational teams
- Assess the capacity and resilience impact of major incidents
- Support recovery planning where service performance is affected
- Escalate capacity-related risks to operational and senior stakeholders
- Drive continual improvement across capacity-management processes
Essential experience:
- Current and active SC clearance
- Strong IT capacity-management or service-capacity experience
- Capacity forecasting, demand planning and utilisation analysis
- Infrastructure, application or cloud-service performance monitoring
- Production of capacity reports, dashboards and risk assessments
- Experience working across multiple technical and service-management teams
- Strong stakeholder engagement and risk-management skills
- ITIL-aligned service-management experience
- Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous.
- Previous experience within government, defence, justice or another large, highly regulated environment would also be beneficial.
Please only apply if you currently hold active SC clearance and can provide confirmation of your clearance status.
Capacity Manager - SC Cleared employer: Henderson Scott
Henderson Scott is an excellent employer, offering a dynamic work environment in Glasgow that fosters collaboration and innovation. With a strong emphasis on employee growth, we provide opportunities for professional development and a hybrid working model that promotes work-life balance. Join us to be part of a team that values effective communication and impactful delivery in the realm of systems integration.
