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- Tasks: Lead business analysis for a new Microsoft Dynamics CE platform implementation.
- Company: Join a leading software company in London driving technology transformation.
- Benefits: Enjoy a hybrid work model and competitive day rate of £500.
- Why this job: Be part of a major transformation with a focus on customer engagement and modern digital capabilities.
- Qualifications: Experience with Microsoft Dynamics 365 CE and technology transformation is essential.
- Other info: Initial 12-month contract, outside IR35, with an ASAP start date.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company based in London is seeking an experienced Business Analyst with strong Microsoft Dynamics 365 CE (Customer Engagement) expertise to join a major greenfield technology transformation programme.
You will play a key role in the delivery of a new D365 CE platform that underpins a wider customer engagement and marketing technology transformation, working closely with internal stakeholders and delivery partners.
Key Responsibilities:- Lead business analysis activities throughout a full Dynamics CE implementation lifecycle.
- Run workshops, gather and document requirements, and define user stories.
- Collaborate with partners to design and deliver fit-for-purpose Dynamics CE solutions.
- Support testing, training, and user adoption.
- Align solutions with connected platforms including Adobe CDP & Campaign.
- Proven experience as a Business Analyst on Microsoft Dynamics 365 CE implementations - this is essential.
- Experience working on technology transformation or greenfield environments.
- Strong understanding of the Power Platform (Power Automate, Power Apps, Power BI).
- Experience with stakeholder engagement, Agile delivery, and backlog management.
- Preferably experience migrating from an existing CRM to Microsoft Dynamics CE.
- Familiarity with Dataverse, API integrations, and GDPR compliance.
You must have eligibility to work in the UK. Be part of a major transformation from the ground up, delivering modern digital capabilities with customer impact at its core.
Hybrid role - London (1-2 days per week onsite) £500 per day | Outside IR35 Start date: ASAP
Business Analyst Customer Engagement employer: Henderson Scott
Contact Detail:
Henderson Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst Customer Engagement
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CE and its latest features. Being well-versed in the platform will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals who are currently working in similar roles or have experience with Dynamics 365 CE. Attend industry meetups or webinars to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your experience with technology transformation projects. Be ready to share specific examples of how you've successfully led business analysis activities in greenfield environments, as this is a key requirement for the role.
✨Tip Number 4
Showcase your understanding of Agile methodologies and stakeholder engagement strategies. Highlighting your ability to manage backlogs and collaborate effectively will demonstrate that you're a strong fit for the team.
We think you need these skills to ace Business Analyst Customer Engagement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE and any relevant technology transformation projects. Use specific examples that demonstrate your skills in business analysis and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the key responsibilities of the role. Emphasise your experience in running workshops, gathering requirements, and collaborating on solutions, as these are crucial for this position.
Showcase Relevant Skills: In your application, clearly outline your understanding of the Power Platform and any experience with Agile delivery. Mention your familiarity with Dataverse and API integrations, as these will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Business Analyst role.
How to prepare for a job interview at Henderson Scott
✨Showcase Your Dynamics 365 CE Expertise
Make sure to highlight your experience with Microsoft Dynamics 365 Customer Engagement during the interview. Be prepared to discuss specific projects where you led business analysis activities and how you contributed to successful implementations.
✨Demonstrate Your Stakeholder Engagement Skills
Since this role involves working closely with internal stakeholders, be ready to share examples of how you've effectively engaged with different teams. Discuss your approach to gathering requirements and how you ensure all voices are heard in the process.
✨Familiarise Yourself with Agile Methodologies
As the company values Agile delivery, brush up on Agile principles and practices. Be prepared to explain how you've applied Agile methodologies in past projects, particularly in backlog management and iterative development.
✨Prepare for Technical Questions
Expect technical questions related to the Power Platform and integrations with other systems like Adobe CDP. Review your knowledge of Dataverse, API integrations, and GDPR compliance to confidently answer any queries that may arise.
