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- Tasks: Provide 2nd line IT support and troubleshoot technical issues for diverse clients.
- Company: Leading MSP with a dynamic and supportive team culture.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Why this job: Grow your IT skills while working on exciting projects with modern technologies.
- Qualifications: Experience with Microsoft Windows Server, Office 365, and networking knowledge.
- Other info: Hands-on role with excellent exposure to various IT environments.
The predicted salary is between 21600 - 36000 £ per year.
Are you an experienced IT Support Engineer looking to take the next step in your career? Our client, a leading MSP, is expanding their team and seeking a 2nd Line IT Support Engineer to deliver top-tier IT support and solutions to a variety of clients. This is a hybrid role, combining home & office-based and on-site work, offering excellent exposure to diverse technologies and a supportive, professional team.
What you'll do:
- Provide 2nd line support for client IT environments, including servers, networks, and cloud services
- Troubleshoot and resolve technical issues efficiently and professionally
- Assist with server installations, migrations, and ongoing maintenance
- Configure and maintain networking equipment, including routers, switches, and firewalls
- Support Microsoft 365, Azure, and virtualisation environments
- Contribute to backup, security, and IT projects across client sites
What we're looking for:
- Strong experience with Microsoft Windows Server and Exchange
- Proficiency in Office 365, Azure Entra ID, and desktop OS support
- Networking knowledge: routers, switches, firewalls
- Virtualisation experience (VMware or Hyper‑V)
- Excellent problem-solving skills and a customer-focused attitude
- Driving licence and willingness to travel to client sites when required
Why join them?
- Competitive salary up to £36,000
- Hybrid working – balance of home working, office and client sites
- Opportunity to work with a dynamic, growing MSP
- Career development and exposure to modern technologies
If you're a hands-on IT professional looking to grow your career while working on exciting projects in a collaborative environment, apply today!
IT Support Engineer in Leeds employer: Henderson Scott Limited
Contact Detail:
Henderson Scott Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Leeds
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world and let them know you're on the hunt for a new role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and problem-solving techniques. Be ready to showcase your experience with Microsoft Windows Server, Azure, and networking equipment – they’ll want to see you in action!
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure to highlight your relevant experience with 2nd line support and any specific technologies mentioned in the job description. Show them you’re the right fit!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company – something every employer loves to see.
We think you need these skills to ace IT Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows Server, Exchange, and Office 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for those excellent problem-solving skills, so share specific scenarios where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Henderson Scott Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server, Exchange, and Office 365. Be ready to discuss your experience with troubleshooting and resolving issues in these areas, as well as any hands-on projects you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about situations where you had to think on your feet or come up with creative solutions, especially in a customer-focused environment.
✨Familiarise Yourself with Networking Basics
Since networking knowledge is key for this role, make sure you can confidently talk about routers, switches, and firewalls. You might even want to brush up on some common networking issues and how to resolve them.
✨Be Ready for Hybrid Work Questions
As this is a hybrid role, be prepared to discuss your experience with remote work and how you manage your time effectively. Highlight your adaptability and willingness to travel to client sites when needed.
