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- Tasks: Provide 2nd line IT support and troubleshoot technical issues for diverse clients.
- Company: Leading MSP with a supportive and professional team culture.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Why this job: Grow your IT skills while working on exciting projects with modern technologies.
- Qualifications: Experience with Microsoft Windows Server, Office 365, and networking knowledge required.
- Other info: Dynamic environment with opportunities for hands-on experience and client interaction.
The predicted salary is between 21600 - 36000 £ per year.
Are you an experienced IT Support Engineer looking to take the next step in your career? Our client, a leading MSP, is expanding their team and seeking a 2nd Line IT Support Engineer to deliver top-tier IT support and solutions to a variety of clients. This is a hybrid role, combining home & office-based and on-site work, offering excellent exposure to diverse technologies and a supportive, professional team.
What you'll do:
- Provide 2nd line support for client IT environments, including servers, networks, and cloud services
- Troubleshoot and resolve technical issues efficiently and professionally
- Assist with server installations, migrations, and ongoing maintenance
- Configure and maintain networking equipment, including routers, switches, and firewalls
- Support Microsoft 365, Azure, and virtualisation environments
- Contribute to backup, security, and IT projects across client sites
What we're looking for:
- Strong experience with Microsoft Windows Server and Exchange
- Proficiency in Office 365, Azure Entra ID, and desktop OS support
- Networking knowledge: routers, switches, firewalls
- Virtualisation experience (VMware or Hyper-V)
- Excellent problem-solving skills and a customer-focused attitude
- Driving licence and willingness to travel to client sites when required
Why join them?
- Competitive salary up to £36,000
- Hybrid working - balance of home working, office and client sites
- Opportunity to work with a dynamic, growing MSP
- Career development and exposure to modern technologies
If you're a hands-on IT professional looking to grow your career while working on exciting projects in a collaborative environment, apply today!
IT Support Engineer in Crawley employer: Henderson Scott Limited
Contact Detail:
Henderson Scott Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Crawley
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your expertise in Microsoft Windows Server, Azure, or networking. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT support scenarios and practice your problem-solving approach. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows Server, Exchange, and Office 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share specific examples of how you've tackled technical issues and supported clients in the past.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving prowess. Mention any challenging situations you've faced and how you resolved them, especially in networking or virtualisation environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Henderson Scott Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server, Exchange, and Office 365. Be ready to discuss your experience with troubleshooting and resolving issues in these areas, as well as any hands-on projects you've worked on.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about situations where you had to think on your feet or come up with creative solutions, especially in a customer-focused environment.
✨Familiarise Yourself with Networking Basics
Since networking knowledge is key for this role, make sure you can confidently talk about routers, switches, and firewalls. You might even want to brush up on some common networking issues and how to resolve them.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your practical skills. Prepare by thinking through potential client issues you might encounter and how you would approach solving them, especially in a hybrid work setting.
