Quality Control Technician

Career Opportunities with Henderson Products

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Join Henderson! Henderson Products, Manchester, IA, is the North American leader in the design, manufacture, and up-fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control.

Day Shift – Monday to Thursday, 5am to 3:00pm, 20-minute paid lunch, OT worked on Friday

HOW YOU WILL CONTRIBUTE: This position assists the Warranty Manager in managing a Quality In-process and Final Inspection/Testing program. The employee will lead internal rework investigations, support the Operations team with product quality and process improvements, and ensure safety, quality, delivery, and cost metrics are met.

• Interpret engineering drawings, schematic diagrams, or formulas to determine quality and reliability standards.
• Develop and update quality check sheets, publish results, and coordinate actions with relevant teams.
• Participate in the SWAT process, update management on quality tasks, and document findings into the CAPA database.
• Apply quality tools and troubleshooting strategies to resolve issues.
• Implement and monitor process improvement initiatives to enhance productivity and reduce costs.
• Conduct on-site audits, final acceptance inspections, and in-process inspections.
• Train and develop team skills, and collaborate with customers and suppliers on quality issues.
• Develop and update metrics to meet goals.
• Establish communication channels between Henderson and customers.
• Oversee Quality integration into project management and ensure proper documentation of CAPAs and ECRs.
• Communicate effectively with internal and external stakeholders.
• Test products at various production stages for quality indicators.
• Create and update SOPs for quality procedures.

WHAT WE OFFER YOU:

• A fulfilling career with an industry leader
• A comprehensive benefits package
• Competitive salary based on experience
• Retention Incentive of $1/Hour for every hour worked & $1.50/Hour for OT, paid quarterly!
• Immediate Paid Time Off
• Reimbursements for fitness, tuition, safety shoes, and glasses
• 11 Paid Holidays
• 15% Night Shift Premium
• GEDWorks program to support earning your GED

WHAT THIS ROLE NEEDS:

Communication Skills: Comfortable interacting at all levels, including presenting in group settings.

Computer Skills: Basic Windows and MS Office; proficiency in Excel, CAD, CMM is a plus.

Education: Knowledge of quality systems, MIG welding, fabrication, Lean, GD&T, and SPC fundamentals.

Experience: 5+ years in Quality Control/Assurance; 3+ years in welding industry preferred.

Internal Qualifications: Ability to implement programs using project tools, positive attitude, solution-oriented mindset.

Mathematical Skills: Ability to perform basic calculations, interpret graphs.

Reasoning Ability: Mechanical aptitude, decision-making confidence, detail-oriented, flexible, leadership skills.

Technical Skills: Ability to read engineering prints, experience with fixtures, machine tools, fabrication equipment.

WORKING CONDITIONS:

• Lift/push up to 50 lbs.
• Bending, lifting, standing
• Exposure to noise, welding, and grinding smoke

Our focus on integrity, teamwork, and high performance creates an ideal environment. We offer competitive salaries, benefits, and growth opportunities. Discover all the ways you can contribute at Henderson.

As an Equal Opportunity Employer, Henderson Products does not discriminate based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or other protected characteristics.

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