Quality Manager in Manchester

WHO WE ARE: Douglas Dynamics is North America’s premier manufacturer and up-fitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life. We encourage you to consider joining our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.

HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

• Be Customer & Results Driven
• Anticipate the Possibilities
• Communicate Responsibly
• Develop Self & Others
• Get Better Every Day

HOW YOU WILL CONTRIBUTE: The Quality Manager will work with key partners across the organization to implement and govern the quality management system for Henderson Products. This role will help the organization to achieve continued success in their respective industries. The Quality Manager will work diligently to improve internal and external processes, practices and products to provide the best customer experience.

• Assess all quality planning, quality assurance, and quality control activities across the organization
• Lead Technical Support Team
• Establish, maintain and improve KPI’s for Quality and Tech Support Teams
• Implement and maintain a Quality Management System
• Provide expert level guidance to the organization in the area of quality
• Work with Douglas Dynamics Learning Center and the quality community to establish skill development plans related to product quality
• Lead quality action team meetings
• Expand quality product metrics for both quantitative and qualitative data
• Work with the operations team to maintain lineside quality boards

WHAT THIS ROLE NEEDS:

• Bachelor's degree in engineering or BS equivalent with emphasis on quality management required
• 5+ years of experience in a quality organization
• Experience in durable goods development and manufacturing preferred
• MS Office, Office 365, and Teams proficient
• Excellent verbal and written communication skills
• Excellent teamwork and collaboration skills
• Flexible work style to manage multiple duties, deadlines
• Excellent analytical and data analysis skills
• Travel will be required on occasion (~25%)

WHAT WE OFFER YOU:

A fulfilling career with the ability to contribute to an industry leader. A comprehensive suite of benefits. Competitive salary commensurate with experience. Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.

As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.