At a Glance
- Tasks: Help improve technology use and streamline processes across the business.
- Company: Join a forward-thinking company with a focus on innovation and collaboration.
- Benefits: Gain hands-on experience, professional development, and a chance to work closely with the CTO.
- Other info: Flexible hybrid working policy and a commitment to inclusivity in the workplace.
- Why this job: Make a real impact by turning ideas into practical solutions and enhancing business systems.
- Qualifications: Experience in business analysis or technology roles; strong problem-solving skills are a plus.
The predicted salary is between 29700 - 36300 £ per year.
We are looking for a curious and practical Business Systems & Automation Analyst to help us improve how we use technology, systems, information and data.
Working directly with the CTO, you will act as a bridge between colleagues across the business, our managed IT service provider and other technology suppliers.
You will help us understand operational challenges, improve processes, coordinate technology projects and turn good ideas into practical solutions.
This is a broad and developing role.
It would suit someone with experience in business analysis, business systems, applications, project delivery, data improvement, digital transformation or a related area who wants the opportunity to broaden their skills.
You do not need to be an expert in every technology we use.
We are more interested in your ability to understand problems, work well with people, organise delivery and learn new tools.
What you will do
Your responsibilities will include
- Working with colleagues to understand business processes, challenges and technology requirements.
- Gathering and documenting requirements and translating them into practical improvements.
- Coordinating smaller technology projects and workstreams involving internal teams and external suppliers.
- Identifying opportunities to simplify, standardise or automate manual processes.
- Helping improve connections and information flows between business systems.
- Supporting the identification and delivery of responsible, practical AI use cases.
- Investigating data-quality issues and helping departments improve the accuracy, ownership and consistency of their information.
- Supporting the effective use and adoption of business applications.
- Coordinating user-support issues with our managed IT service provider and helping address recurring problems through better processes, guidance or training.
- Coordinating security-awareness activities, including phishing simulations and staff communications.
- Maintaining clear documentation covering systems, processes, projects, decisions and responsibilities.
- Supporting business readiness, communication, testing and adoption during technology changes.
Initial projects may include helping departments prepare information for a planned file migration, improving data quality, developing a pipeline of automation and integration opportunities, and strengthening the coordination of user support and security-awareness activities.
These projects are part of a wider and evolving role rather than its sole focus.
What we are looking for
You will ideally have experience in a business systems, business analysis, applications, technology improvement, project delivery or similar role.
You should be able to demonstrate
- Experience working in at least one of the following areas: business systems, business analysis, applications or technology-focused role.
- Strong analytical and problem-solving skills with the ability to investigate issues and identify practical solutions.
- Experience gathering, documenting and translating business requirements into IT system / process improvements.
- Demonstrable technical aptitude and ability to understand business systems, data flows, integrations and automation opportunities.
- Experience working with data, spreadsheets and information sets, including identifying data quality issues.
- Ability to coordinate projects, actions, stakeholders and suppliers to deliver agreed outcomes.
- Ability to communicate effectively with both technical and non-technical audiences.
- Strong organisational skills with the ability to manage competing priorities and work independently.
- Ability to build effective relationships with colleagues, suppliers and external partners.
- Curiosity, adaptability and willingness to learn new technologies, processes and business domains.
Experience in some of the following would be helpful, but we do not expect you to have experience in all of them:
- Experience supporting change management, user adoption, training or UAT activities.
- Process mapping, Lean or continuous improvement methodologies.
- Power Automate, Power Apps or similar workflow automation tools.
- Power BI, Power Query, SQL, R or other reporting and data analysis tools.
- Experience with APIs, webhooks, systems integration, JSON or data exchange technologies.
- Experience of Saa S platforms and application administration.
- Experience with Microsoft Copilot, AI tools, or automation initiatives.
- Experience of data governance, information management or data cleansing initiatives.
- Experience working with managed service providers, technology vendors or software implementation partners..
A degree is not essential. Relevant experience, an apprenticeship, HND, professional qualifications or evidence of practical learning will all be considered.
What matters to us
We are looking for someone who
- Is curious and asks thoughtful questions.
- Focuses on useful business outcomes rather than technology for its own sake.
- Is comfortable taking ownership and following work through to completion.
- Builds positive relationships with colleagues and suppliers.
- Is patient and supportive when helping people adopt new ways of working.
- Wants to develop their career as the organisation's technology capability grows.
- What the role offers
This is an opportunity to work closely with the CTO and gain experience across business systems, project delivery, automation, data, AI, integrations, security awareness and digital improvement.
You will have the chance to take ownership of meaningful projects, see the direct impact of your work and help shape how the role develops over time.
We will support your professional development through practical experience, coaching and relevant training or certifications.
Our approach to inclusion
We welcome applications from people with a wide range of backgrounds, experiences and career paths.
Technology careers do not all begin with a computer science degree or a traditional IT role.
Transferable experience from operations, business analysis, application support, data, process improvement or other areas may be highly relevant.
If the role interests you but you do not meet every listed requirement, we would still encourage you to apply.
We are interested in your potential, your approach to problem-solving and what you could bring to our organisation.
This role does adopt our hybrid working policy.
We are committed to providing a fair and inclusive recruitment process. Please let us know if you require any reasonable adjustments during the application or interview process.
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Business Systems & Automation Analyst in Dundee employer: Henderson Loggie
At Henderson Logrie, we pride ourselves on being a supportive and inclusive employer, where our team members are valued and encouraged to grow. Located in Dundee, we offer a friendly work culture that fosters collaboration and personal development, alongside benefits such as generous holiday allowances, continuous training through our Training Academy, and opportunities for career progression. Join us to be part of a firm that not only prioritises exceptional customer service but also actively contributes to the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Automation Analyst in Dundee
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We think you need these skills to ace Business Systems & Automation Analyst in Dundee
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Henderson Loggie, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Henderson Loggie
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Henderson Loggie’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
