At a Glance
- Tasks: Deliver engaging training sessions on cutting-edge retail systems across the UK.
- Company: Join Henderson Technology, a leader in innovative retail solutions.
- Benefits: Enjoy a competitive salary, company car, healthcare, and employee discounts.
- Other info: Flexible travel opportunities and a supportive team culture await you.
- Why this job: Make a real impact by empowering customers with technology and enhancing their experience.
- Qualifications: GCSEs in Maths & English, training experience, and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
The successful candidate will provide virtual and on-site training on the systems supplied by Henderson Technology. This will be carried out across GB, Channel Islands, Wales, Scotland and beyond. You will work alongside the Henderson Technology installation teams to ensure seamless implementation of the EDGEPoS system whilst ensuring customers are making full use of the functions and capabilities available from the system.
Responsibilities
- Provide on-site training on systems supplied by Henderson Technology
- Host virtual and classroom-based training sessions on functionality of retail systems
- Work with Henderson Technology installation teams to provide seamless implementation of the EDGEPoS system
- Provide feedback to Henderson Technology support and development teams to identify business needs and opportunities for improvement
- Ensure full customer satisfaction and issue resolution
Skills for Success
Joining us as a Technology Trainer, the minimum criteria you’ll need is:
- GCSE Including Maths & English minimum Grade C (or Equivalent)
- Experience in presenting, teaching, or delivering training to groups or individuals
- Demonstrated ability to provide excellent customer service
- Proficient in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook)
- Full, current UK/EU driving licence with access to your own vehicle
- Full flexibility to travel and drive throughout the UK, including Scotland, Wales, the Channel Islands, and other locations as required by business needs
The attributes you’ll need include:
- Capacity to use initiative and think analytically
- Excellent organisational skills
- Ability to work to deadlines
Desirable
- 3rd level qualification in IT, Business Management, or a related discipline
- Practical experience of store operations and procedures
- Knowledge of the Henderson Technology suite of products
- Experience with the EDGEPoS retail system
Are we right for you?
Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits
- Market competitive salary
- Company car or allowance
- Bonus
- Contributory pension scheme
- Healthcare
- Life assurance
- Employee assistance programme
- Social club
- Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more
This is a full-time position, working five days out of seven each week. Due to operational needs, occasional overtime and weekend work may be required. It is envisaged that a proportion of your working time will be office based, and the rest field based, with extensive travel to other parts of the UK and beyond. Travel expenses will be reimbursed. Where travel is required outside of Northern Ireland, a hire car will be provided by the business.
Trainer - Technology in Templepatrick employer: Henderson Group
Henderson Technology is an exceptional employer that prioritises employee development and well-being, offering a market competitive salary, comprehensive benefits including a company car or allowance, and a contributory pension scheme. With a strong focus on teamwork, integrity, and customer satisfaction, employees enjoy a supportive work culture that encourages growth and celebrates achievements, all while making a meaningful impact across Great Britain and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer - Technology in Templepatrick
✨Dive into Digital Learning Communities
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We think you need these skills to ace Trainer - Technology in Templepatrick
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Henderson Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Henderson Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Henderson Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Henderson Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Henderson Group.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
