At a Glance
- Tasks: Join our Deli team to serve delicious food and provide top-notch customer service.
- Company: Henderson Group, Northern Ireland’s leading foodservice provider with a family-oriented culture.
- Benefits: Earn £11.90 - £13.25 per hour, enjoy staff discounts, and access career development opportunities.
- Other info: Flexible part-time hours available, perfect for students balancing work and studies.
- Why this job: Be part of a friendly team that makes customers smile while working with food.
- Qualifications: No experience needed; just bring your passion, energy, and positive attitude!
The predicted salary is between 11.9 - 13.25 £ per hour.
Pay rates ranging from £11.90 - £13.25 per hour depending on your age and great benefits. Part-time positions available at 24 hours per week, working within the hours of Monday to Sunday, between 6:00am – 4:00pm, with some flexibility required.
EUROSPAR/BP Filling Station (Templepatrick) – 954 Antrim Road, Templepatrick, Co. Antrim, BT39 0AT.
Who are we? Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2023. We're an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values – Ambition, Customer First, Teamwork and Integrity.
A look into the role: Our Deli’s are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go. Our hard‑working and friendly team make it all happen – from preparing delicious food, delivering first‑class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You’ll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.
As Deli Team Member you will:
- Listen to and understand our customers' needs and advise customers about our products and services.
- Provide a first‑class service to all of our customers.
- Prepare, cook and bake goods, working within food safety regulations.
- Keep prep areas and counters clean and tidy, including kitchen porter and production kitchen duties.
- Work as part of a team to ensure all counters – SPAR Bakery and deli remain fresh and appetising for our customers.
- Undertake other duties as required for the role.
Skills for Success: Don’t worry if you have no previous retail or foodservice experience – we’ll provide you with all the right training. Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience!
Applicants should note that based on the response, the company may increase the shortlisting criteria. This role is perfect for anyone who loves working with food and a great team, in a company that provides all the tools you need to develop your career!
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working Hours: Part‑time positions available at 24 hours per week, working within the hours of Monday to Sunday, between 6:00am – 4:00pm, with some flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift pattern in further detail at interview. Completed applications must be submitted online by midnight on Sunday 31st May 2026. We are an equal opportunities employer.
FTG Customer Advisor - Templepatrick employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises teamwork, integrity, and customer satisfaction. With flexible part-time positions available at our Templepatrick location, employees enjoy competitive pay rates, comprehensive benefits, and opportunities for career progression in a family-owned business that values ambition and community support.
StudySmarter Expert Advice🤫
We think this is how you could land FTG Customer Advisor - Templepatrick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values like Ambition and Customer First, and think about how you can demonstrate these in your conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your personality, passion, and energy – they’re looking for someone who can make customers smile!
✨Tip Number 3
Dress the part! Even though it’s a deli team member role, showing up smartly dressed can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the company there. Don’t miss out on this chance!
We think you need these skills to ace FTG Customer Advisor - Templepatrick
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your passion and energy, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Deli Team Member. Highlight any relevant experience or skills that align with our values of ambition, customer first, teamwork, and integrity. This will help us see how you fit into our culture!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your thoughts effectively without unnecessary fluff. This helps us get a quick understanding of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at Henderson Group.
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think about how your own experiences and values align with theirs, and be ready to share examples that demonstrate this connection.
✨Showcase Your Customer Service Skills
As a Deli Team Member, providing exceptional customer service is key. Prepare to discuss any previous experiences where you went above and beyond for a customer, even if it’s from a different role. Highlight your passion for making customers smile and how you can bring that energy to the team.
✨Be Ready to Talk Food Safety
Since you'll be preparing food, it's important to show that you understand food safety regulations. Brush up on basic food hygiene practices and be prepared to discuss how you would maintain cleanliness in the prep areas and counters during your interview.
✨Demonstrate Team Spirit
Teamwork is crucial in this role, so think of examples where you've successfully worked as part of a team. Be ready to explain how you contribute to a positive team environment and support your colleagues, as this will resonate well with the interviewers.
