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- Tasks: Lead the store team to deliver an exceptional shopping experience and support community initiatives.
- Company: Join Henderson Group, Northern Ireland's top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment focused on your growth.
- Why this job: Be part of a recognized team that values ambition, teamwork, and community impact.
- Qualifications: Must be 18+, with at least 6 months of supervisory retail experience and strong communication skills.
- Other info: Flexible hours available; apply by December 30, 2024, for this exciting opportunity!
TEAM LEADER Rate of Pay £13.69 per hour&benefits. 22.5 & 37.5hoursperweek Availability-MondaytoSunday6.30am11pm SPAR,Portaferry, 2 High Street, Portaferry,BT221QT Who are we? At Henderson Group, we are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed5th in Ulster Business Top 100 Companies 2024. ? We’rea family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. ? Henderson Retail is the largestorganisation to be awardedInvestorsin PeoplePlatinumin Northern Ireland. The IIP frameworkrecognisespeople management excellence and our commitment to investment in people.Ourbrand includesSPAR, EUROSPARandViVOXtra.Our dedicated store teams are award winning, including accolades such as Independent Retail Chain of the Year at The Grocer Gold Awards 2024. A look into the role Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers expectations and makes a difference in the local community.? As?Team Leader?you will: Alongside the Assistant Manager and/or Store Manager – leading the store team to follow store policies,standardsand practices.? Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility). Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.? Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.? Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities. Alongside the store team, actively promote and get involved in initiatives to support the local community. You may be required to cover the Post Office when required as part of this role. ? Skills for Success ? Joining us as?Team Leader,?the?minimum criteria?youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.? A natural ability to listen, interact and communicate with customers and team members. Target driven to help to store achieve their business plans/priorities and be focused on continuous improvement. Be able to inspire everyone to do their best for each other and the customer.? Are we right for you? ? As part of this role, it will be important that you feel aligned with the values that we live and work by. ? Ambition? We always strive to be better. We seek new challenges and look for ways to do things better. ? Customer First? We provide exceptional service. We put customers at the heart of everything and support our communities. ? Teamwork? We succeed together. We help colleagues to succeed, and we share our knowledge and skills. ? Integrity? We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. ? The Reward ? The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. We will help you to feel proud of what you do and achieve.? And we will be here to celebrate your success. ? Our business has been recognised externally for delivering excellence in employment.? We value employee development and heavily invest in our people. ? Benefits include market competitive salary, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. We have positions at 22.5 & 37.5hours per week. Availabilityfor this role isMonday toSunday,6.30am11pm Withopening,closing and weekend shiftsexpectedas part of the role. Completed applications must besubmittedonline by midnight onMonday 30thDecember2024 ? We are an equal opportunities employer. Skills: Commercial awareness team work Customer Focus Retail Management supervisory skills Cash Handling
Team Leader Retail employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Retail
✨Tip Number 1
Familiarize yourself with Henderson Group's values: Ambition, Customer First, Teamwork, and Integrity. Make sure to reflect these values in your interactions during the interview process, as they are central to the company culture.
✨Tip Number 2
Highlight your previous supervisory experience in retail. Be prepared to discuss specific examples of how you led a team, improved customer service, or contributed to store performance in your past roles.
✨Tip Number 3
Demonstrate your community involvement. Since the role emphasizes supporting local initiatives, share any relevant experiences where you've engaged with your community or led similar projects.
✨Tip Number 4
Prepare to discuss your approach to training and developing team members. The role requires you to inspire and support your team, so think of strategies you’ve used in the past to motivate others and enhance their skills.
We think you need these skills to ace Team Leader Retail
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Make sure to emphasize your previous retail experience, especially any supervisory roles. Detail specific examples of how you've led a team or improved customer service in your past positions.
Showcase Your Skills: In your application, clearly outline your skills related to commercial awareness, teamwork, customer focus, and cash handling. Use bullet points for clarity and impact.
Tailor Your Application: Customize your CV and cover letter for this role. Mention your availability and willingness to work flexible hours, as this is crucial for the position. Make sure to submit your application online before the deadline.
How to prepare for a job interview at Henderson Group
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Share specific examples from your previous experience where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasize Customer Focus
Henderson Group values exceptional customer service. Be prepared to discuss how you've prioritized customer needs in past roles and any initiatives you've led to enhance the customer experience.
✨Align with Company Values
Familiarize yourself with the company's core values: Ambition, Customer First, Teamwork, and Integrity. During the interview, relate your personal values and experiences to these principles to show that you're a good cultural fit.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to make tough decisions or adapt to changes in a retail environment, highlighting your strategic thinking.
