At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support local initiatives.
- Company: Join the Henderson Group, a community-focused retail leader in the North Down area.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Other info: Flexible shifts available, perfect for balancing work and life.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Must be 18+, with previous retail experience and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Multiple full-time positions available across the North Down area at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – midnight, Monday to Sunday, with a degree of flexibility required.
A look into the role:
- Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.
- Alongside the Assistant Manager and/or Store Manager guide the store team to follow store policies, standards and practices.
- Take responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- Cover the Post Office when required as part of this role.
Skills for Success:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer‑focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target‑driven to help the store achieve their business plans/priorities and focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Our Values:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward:
Henderson Group supports defibrillator installations and school sports days. You will enjoy a balance that allows you to enjoy your job and your life. We celebrate your success and invest heavily in employee development.
Benefits:
- Attractive pay
- Employee assistance programme
- Perks offers/discount scheme throughout UK/Ireland
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores
- And many more.
Working Hours:
Multiple full-time positions available across the North Down area at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – midnight, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss shift patterns in further detail at interview.
Team Leader - North Down Area employer: Henderson Group
Henderson Group is an exceptional employer that prioritises employee development and community engagement, making it a rewarding place to work as a Team Leader in the North Down area. With competitive pay, a comprehensive benefits package, and a supportive work culture that values ambition, teamwork, and integrity, employees are encouraged to grow and thrive while delivering outstanding customer service. The company also actively promotes local initiatives, ensuring that team members feel connected to their community and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - North Down Area
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and community initiatives. This way, you can show how your own values align with theirs, especially around teamwork and customer focus.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. Being able to share these stories will help you stand out as a candidate who embodies ambition and integrity.
✨Tip Number 3
Be ready to discuss flexibility! Since the role requires covering various shifts, be prepared to talk about your availability and how you can adapt to meet the store's needs. This shows you're committed to being a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the company before you even step into the interview.
We think you need these skills to ace Team Leader - North Down Area
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've inspired others and driven results in a customer-focused environment.
Emphasise Customer First:Remember, our customers are at the heart of everything we do. Use your application to showcase examples of how you've provided exceptional service and made a positive impact on your community.
Be Authentic:We value integrity and honesty, so be yourself in your application. Share your genuine passion for retail and teamwork, and let us know why you want to join our team at StudySmarter.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Henderson Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role and its responsibilities. Familiarise yourself with the store's values and how they align with your own experiences. This will help you demonstrate that you're not just a good fit for the position, but also for the company culture.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and manage a team effectively. Prepare examples from your previous experience where you've successfully led a team or improved performance. Highlight your ability to communicate, listen, and motivate others, as these are key skills for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations in the store. Think about challenges you've faced in past roles and how you resolved them. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Demonstrate Your Community Spirit
Since the role involves supporting local initiatives, be prepared to discuss how you've engaged with your community in the past. Share any relevant experiences that show your commitment to making a positive impact, as this aligns with the company's values of being customer-focused and community-oriented.
