At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support local initiatives.
- Company: Join Henderson Group, Northern Ireland’s top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Other info: Flexible full-time hours with opportunities for career growth and personal development.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 € per year.
£14.63 per hour & benefits. Full‑time position available at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within 7:00am – 11:00pm, Monday to Sunday, with a degree of flexibility required.
Who are we? Henderson Group is proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We’re an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values – Ambition, Customer First, Teamwork and Integrity.
A look into the role: Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.
- Alongside the Assistant Manager and/or Store Manager – leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (incl. keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You may be required to cover the Post Office when required as part of this role.
Skills for Success: Joining us as Team Leader, the minimum criteria you’ll need is:
- You must be aged 18 years or over (for store legislative requirements).
- Along with previous store retail experience, at least 6 months at a supervisory level leading a team of people in a customer‑focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Working hours: Full‑time position available at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 7:00am – 11:00pm, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss shift patterns in further detail at interview.
Benefits: Benefits include attractive pay, an employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Job Posting Closing Date: 11:59pm, Tuesday 19th May 2026
Team Leader - Carrowdore employer: Henderson Group
Henderson Group is an exceptional employer, recognised as Northern Ireland’s leading foodservice provider and a proud family-owned business. With a strong commitment to employee development and a culture rooted in our core values of Ambition, Customer First, Teamwork, and Integrity, we offer a supportive work environment that encourages personal growth and community involvement. Our attractive benefits package, including competitive pay and staff discounts, combined with the opportunity to make a meaningful impact in the local community, makes us a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Carrowdore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Henderson Group's values and think about how you can demonstrate Ambition, Customer First, Teamwork, and Integrity in your responses. This will show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've inspired others or improved team performance. Be ready to share these stories during your interview to showcase your supervisory experience.
✨Tip Number 3
Flexibility is key! Make sure you’re prepared to discuss your availability for morning, evening, and weekend shifts. Showing that you can adapt to the store's needs will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Henderson Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader - Carrowdore
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing exceptional customer service and leading a team. Share specific examples of how you've embodied our values of Ambition, Customer First, Teamwork, and Integrity in your previous roles.
Tailor Your CV:Make sure your CV is tailored to the Team Leader position. Highlight your supervisory experience and any achievements that demonstrate your ability to lead a team effectively. We love seeing candidates who can show how they’ve made a positive impact in their previous jobs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences relevant to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Henderson Group!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and manage a team. Prepare specific examples of how you've successfully led a team in a retail environment, focusing on your ability to motivate others and achieve targets. This will highlight your supervisory experience and readiness for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think about challenging situations you've faced in previous roles and how you resolved them. Practising these scenarios will help you articulate your thought process during the interview.
✨Flexibility is Key
Since the role requires covering various shifts, be ready to discuss your availability and flexibility. Highlight any previous experience working varied hours and your willingness to adapt to the store's needs. This will demonstrate your commitment to the role and the team.