At a Glance
- Tasks: Lead the store team to deliver an exceptional shopping experience and support community initiatives.
- Company: Join Henderson Group, Northern Ireland's top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, staff discounts, wellbeing initiatives, and a supportive work environment.
- Why this job: Make a real impact in your community while developing your leadership skills in a dynamic team.
- Qualifications: Must be 18+, with at least 6 months of supervisory retail experience and strong communication skills.
- Other info: Flexible working hours required; applications close on 5th August 2025.
Team Leader Β£14.13 per hour & great benefits Full-time position at 34 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to 11pm, with a degree flexibility required. Please note, opening, closing and weekend shifts will be expected. SPAR/Maxol Filling Station (Broughshane) 11 Raceview Road, Broughshane, Co. Antrim, BT42 4JL Who are we? Henderson Group are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We\βre an?Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity. A look into the role Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers expectations and makes a difference in the local community.? As Team Leader you will: Alongside the Assistant Manager and/or Store Manager β leading the store team to follow store policies, standards and practices.? Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility). Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.? Train, manage the workload and support your team, whilst being hands on in store β ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.? Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities. Alongside the store team, actively promote and get involved in initiatives to support the local community. You may be required to cover the Post Office when required as part of this role. Skills for Success Joining us as Team Leader, the?minimum criteria?youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.? A natural ability to listen, interact and communicate with customers and team members Target driven to help to store achieve their business plans/priorities and be focused on continuous improvement. Be able to inspire everyone to do their best for each other and the customer.? Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. Working Hours Full-time position at 34 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to 11pm, with a degree flexibility required. Please note, opening, closing and weekend shifts will be expected. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview Completed applications must be submitted online by midnight on Monday 2nd February 2026. *Communication on the progress of your application will be made via email and the career site, therefore please check regularly.? We are an equal opportunities employer. Skills: Team Management Skills A Positive Role Model Excellent Customer Service41bf1e1f-b16b-4260-a40a-17c77a06fd15
Team Leader employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Leader
β¨Tip Number 1
Familiarise yourself with Henderson Group's values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for the team.
β¨Tip Number 2
Highlight your previous supervisory experience in retail during conversations. Be ready to share specific examples of how you've successfully led a team, managed workloads, and improved customer experiences in past roles.
β¨Tip Number 3
Show your enthusiasm for community involvement. Research any local initiatives that Henderson Group supports and be prepared to discuss how you can contribute to these efforts as a Team Leader.
β¨Tip Number 4
Be flexible and open about your availability. Since the role requires working various shifts, including weekends, emphasising your willingness to adapt to the store's needs will make you a more attractive candidate.
We think you need these skills to ace Team Leader
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially any supervisory roles. Emphasise your ability to lead a team and provide excellent customer service, as these are key aspects of the Team Leader role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've demonstrated the values of Ambition, Customer First, Teamwork, and Integrity in your previous roles.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as communication, target-driven mindset, and ability to inspire others. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Henderson Group
β¨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your previous experience where you successfully managed a team, resolved conflicts, or improved team performance.
β¨Align with Company Values
Familiarise yourself with Henderson Group's values: Ambition, Customer First, Teamwork, and Integrity. Be ready to discuss how your personal values align with theirs and provide specific examples of how you've embodied these values in your past roles.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you had to make quick decisions or handle difficult customers, and be prepared to explain your thought process.
β¨Demonstrate Community Engagement
Henderson Group values community involvement. Be prepared to discuss any initiatives you've been part of that support local communities, and express your enthusiasm for promoting similar initiatives as a Team Leader.