Team Leader

Team Leader

Coleraine Full-Time No home office possible
Henderson Group

At a Glance

  • Tasks: Lead the store team to deliver an exceptional shopping experience and support local community initiatives.
  • Company: Join Henderson Group, Northern Ireland's top foodservice provider with over 5,500 employees.
  • Benefits: Enjoy competitive pay, staff discounts, and a supportive work environment focused on employee development.
  • Why this job: Make a real impact in your community while growing your leadership skills in a dynamic team.
  • Qualifications: Must be 18+, with at least 6 months of supervisory retail experience and strong communication skills.
  • Other info: Flexible part-time hours with opportunities to discuss shift patterns during the interview.

Team Leader. Β£14.63 per hour & Benefits Full time permanent position at 30 hours per week, working Monday to Sunday, 6:00am to midnight, with a degree of flexibility required to cover a variety of shifts including opening at 6:00am, closing at midnight and weekends will be expected. SPAR/MAXOL (Castlerock) 2 Castlerock Road, Coleraine, Co. Londonderry, BT51 3HP. Who are we? Henderson Group are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2023. We\’re an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity. A look into the role Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers expectations and makes a difference in the local community. As Team Leader you will: Alongside the Assistant Manager and/or Store Manager – leading the store team to follow store policies, standards and practices. Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility). Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity. Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience. Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities. Alongside the store team, actively promote and get involved in initiatives to support the local community. You may be required to cover the Post Office when required as part of this role. Skills for Success Joining us as Team Leader, the minimum criteria youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment. A natural ability to listen, interact and communicate with customers and team members Target driven to help to store achieve their business plans/priorities and be focused on continuous improvement. Be able to inspire everyone to do their best for each other and the customer. Applicants should note that based on the response, the company may increase the shortlisting criteria. Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. Working Hours Full time permanent position at 30 hours per week, working Monday to Sunday, 6:00am to midnight, with a degree of flexibility required to cover a variety of shifts including opening at 6:00am, closing at midnight and weekends will be expected. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview. Completed applications must be submitted online by midnight on Sunday 26th April 2026. *Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer. Skills: Team Management skills A positive role model Excellent Customer Service

Team Leader employer: Henderson Group

Henderson Group is an exceptional employer, recognised for its commitment to employee development and community engagement. With a strong focus on teamwork, integrity, and customer service, we offer a supportive work culture that values ambition and continuous improvement. Employees enjoy competitive pay, flexible working hours, and benefits such as staff discounts and an employee assistance programme, all while making a meaningful impact in the local community.
Henderson Group

Contact Detail:

Henderson Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.

✨Tip Number 2

Showcase your leadership skills by discussing specific examples of how you've successfully managed a team in a retail environment. Highlight any initiatives you led that improved customer satisfaction or team performance.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role requires covering various shifts, emphasising your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

Engage with the local community initiatives that Henderson Group supports. Mention any relevant experience you have in community involvement, as this aligns with their commitment to making a difference locally.

We think you need these skills to ace Team Leader

Team Management Skills
Excellent Customer Service
Communication Skills
Leadership Skills
Problem-Solving Skills
Flexibility and Adaptability
Target-Driven Mindset
Training and Development Skills
Ability to Inspire and Motivate
Understanding of Retail Operations
Community Engagement Skills
Time Management Skills
Conflict Resolution Skills
Integrity and Ethical Standards

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience, especially your supervisory roles in customer-focused environments. Emphasise your ability to lead a team and provide excellent customer service.

Craft a Strong Cover Letter: In your cover letter, express your alignment with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Provide specific examples of how you've demonstrated these values in your previous roles.

Showcase Leadership Skills: Clearly outline your leadership experience in your application. Mention any training or mentoring you have provided to team members, as well as how you have contributed to achieving business goals.

Highlight Community Involvement: Since the role involves supporting local community initiatives, include any relevant experiences where you have engaged with or contributed to your community. This will show your commitment to the values of the company.

How to prepare for a job interview at Henderson Group

✨Showcase Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Prepare examples from your previous experience where you successfully managed a team, resolved conflicts, or improved team performance.

✨Align with Company Values

Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Be ready to discuss how your personal values align with theirs and provide specific examples of how you've embodied these values in your past roles.

✨Prepare for Customer-Focused Scenarios

Expect questions related to customer service and community involvement. Think of instances where you went above and beyond for customers or contributed to community initiatives, as this will resonate well with the company's focus on exceptional service.

✨Demonstrate Flexibility and Adaptability

Given the varied shift patterns and responsibilities, highlight your flexibility and willingness to adapt. Share experiences where you successfully managed changing priorities or worked outside of standard hours to meet business needs.

Team Leader
Henderson Group
Location: Coleraine

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