Team Leader

Team Leader

Ballycastle Full-Time No home office possible
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At a Glance

  • Tasks: Lead the store team to deliver an exceptional shopping experience and support local community initiatives.
  • Company: Join Henderson Group, Northern Ireland's top foodservice provider with a strong family-owned culture.
  • Benefits: Enjoy competitive pay, staff discounts, and a supportive work environment focused on employee development.
  • Why this job: Make a real impact in your community while growing your leadership skills in a dynamic team.
  • Qualifications: Must be 18+, with at least 6 months of supervisory retail experience and excellent communication skills.
  • Other info: Flexible shifts available; apply by midnight on 31st July 2025.

Team Leader Β£14.13 per hour & great benefits Full-time position at 37.5 hours per week, working within the opening hours of the store, Monday to Sunday, 7:00am to 11:00pm, with a degree flexibility required. Please note, opening, closing and weekend shifts will be expected. SPAR/FOODMARKET (Moyle Road)- 60 Moyle Road, Ballycastle, Co. Antrim, BT54 6LG Who are we? Henderson Group are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We\’re an?Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity. A look into the role Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers expectations and makes a difference in the local community.? As Team Leader you will: Alongside the Assistant Manager and/or Store Manager – leading the store team to follow store policies, standards and practices.? Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility). Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.? Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.? Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities. Alongside the store team, actively promote and get involved in initiatives to support the local community. You may be required to cover the Post Office when required as part of this role. Skills for Success Joining us as Team Leader, the?minimum criteria?youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.? A natural ability to listen, interact and communicate with customers and team members Target driven to help to store achieve their business plans/priorities and be focused on continuous improvement. Be able to inspire everyone to do their best for each other and the customer.? Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by. Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills. Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. Working Hours Full-time position at 37.5 hours per week, working within the opening hours of the store, Monday to Sunday, 7:00am to 11pm, with a degree flexibility required. Please note, opening, closing and weekend shifts will be expected. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview Completed applications must be submitted online by midnight on Monday 2nd February 2026. *Communication on the progress of your application will be made via email and the career site, therefore please check regularly.? We are an equal opportunities employer. Skills: Team Management Skills A Positive Role Model Excellent Customer Service41bf1e1f-b16b-4260-a40a-17c77a06fd15

Team Leader employer: Henderson Group

Henderson Group is an exceptional employer, recognised for its commitment to employee development and community engagement. With a strong focus on teamwork, integrity, and customer service, employees enjoy a supportive work culture that values ambition and continuous improvement. Located in the heart of Ballycastle, team members benefit from flexible working hours, competitive pay, and a range of perks including staff discounts and an employee assistance programme, making it a rewarding place to build a career.
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Contact Detail:

Henderson Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for the team.

✨Tip Number 2

Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully led a team, managed workloads, and improved customer service, as these are key aspects of the Team Leader position.

✨Tip Number 3

Show your enthusiasm for community involvement. Since the role involves promoting local initiatives, think of ways you can contribute to the community and be ready to discuss these ideas during your interview.

✨Tip Number 4

Be flexible and open about your availability. The job requires covering various shifts, so expressing your willingness to adapt to different schedules will make you a more attractive candidate.

We think you need these skills to ace Team Leader

Team Management Skills
Excellent Customer Service Skills
Communication Skills
Leadership Skills
Problem-Solving Skills
Flexibility and Adaptability
Target-Driven Mindset
Training and Development Skills
Conflict Resolution Skills
Time Management Skills
Community Engagement
Integrity and Ethical Standards
Ability to Inspire and Motivate Others

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your previous retail experience, especially any supervisory roles. Emphasise your ability to lead a team and provide excellent customer service, as these are key aspects of the Team Leader position.

Craft a Strong Cover Letter: In your cover letter, express your alignment with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Provide specific examples of how you've demonstrated these values in your previous roles.

Highlight Relevant Skills: Clearly outline your skills that match the job description, such as team management, communication, and customer service. Use bullet points for clarity and ensure you relate them back to the responsibilities of the Team Leader role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important for a leadership role.

How to prepare for a job interview at Henderson Group

✨Understand the Company Values

Before your interview, make sure you know Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Be prepared to discuss how you embody these values in your previous roles and how you can promote them as a Team Leader.

✨Showcase Your Leadership Experience

Highlight your previous supervisory experience in retail. Be ready to provide specific examples of how you've successfully led a team, managed workloads, and improved customer service in your past positions.

✨Demonstrate Customer Focus

Since the role is heavily customer-oriented, prepare to discuss how you prioritise customer satisfaction. Share instances where you went above and beyond to meet customer needs or resolve issues effectively.

✨Prepare for Flexibility Questions

Given the varied shift patterns, be ready to discuss your availability and flexibility. Show that you understand the importance of being adaptable in a retail environment and how you can manage different shifts while maintaining team morale.

Team Leader
Henderson Group
Location: Ballycastle
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