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- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support local initiatives.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment focused on your growth.
- Why this job: Make a real impact in your community while developing your leadership skills in a rewarding role.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork and customer service.
- Other info: Flexible hours available; be part of a company that values and invests in its people.
The predicted salary is between 11 - 17 £ per hour.
£14.13 per hour & great benefits. Part time (25.5 hours) and full time position (42.5 hours) working within the opening hours of the store, Monday to Sunday, 6am to 11pm with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role.
Who are we? At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as Independent Retail Chain of the Year at The Grocer Gold Awards 2024.
A look into the role: Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers' expectations and makes a difference in the local community.
As Team Leader you will:
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You will be required to cover the Post Office when required as part of this role and a P250 Post Office check will be required from the successful candidate.
Skills for Success: Joining us as Team Leader, the minimum criteria you'll need is:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include market competitive salary, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours: Part time (25.5 hours) and full time position (42.5 hours) working within the opening hours of the store, Monday to Sunday, 6am to 11pm with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview. Completed applications must be submitted online by midnight on Wednesday 4 February 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
Skills: Ambition, Customer First, Teamwork, Integrity, Leadership
Team Leader employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Henderson Group. Check out their values like Ambition and Teamwork, and think about how you can show you align with them during your chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Team Leader role, and make sure you can highlight your leadership experience and customer service skills.
✨Tip Number 3
Show your passion for community! Since Henderson Group values local involvement, be ready to share any past experiences where you’ve contributed to your community or how you plan to support local initiatives as a Team Leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Henderson Group. Don’t forget to check your email for updates after you apply!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing an exceptional customer experience and leading a team. Share specific examples of how you've done this in the past.
Tailor Your Application: Make sure to customise your application to reflect the values we live by at Henderson Group. Highlight your ambition, teamwork, and integrity in your experiences. This will show us that you're not just a fit for the role, but also for our culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get updates on your application status directly from us!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to understand Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Prepare for Situational Questions
Expect questions that assess your leadership skills and ability to handle customer-focused situations. Prepare specific examples where you've successfully led a team or resolved a customer issue, highlighting your problem-solving skills and teamwork.
✨Show Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Mention any previous experience you have with varied shifts and how you managed your time effectively, which will demonstrate your commitment to the role.
✨Engage with the Community
Henderson Group values community involvement, so think about ways you've contributed to your local community or how you would promote initiatives in-store. Sharing your ideas on community engagement can set you apart as a candidate who truly cares about making a difference.
