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- Tasks: Assist in running the Post Office, providing top-notch customer service and handling cash.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with over 5,000 employees.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Why this job: Be part of a team that values ambition, teamwork, and community support while making a real impact.
- Qualifications: Cash handling experience and a good standard of education are preferred.
- Other info: Flexible part-time hours with opportunities for growth and development.
£12.75 per hour & Benefits. Part-time position at 16 hours per week, working within the hours of Tuesday, Wednesday, Friday & Saturday, 9:00am to 5:30pm, with a degree of flexibility required.
EUROSPAR/BP Filling Station (Templepatrick) 954 Antrim Road, Templepatrick, Co. Antrim, BT39 0AT.
Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times. As Post Office Clerk you will be required to:
- Listen to and understand our customers' needs and advise customers about our products and services.
- Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
- Handle & balance cash accurately.
- Complete administration duties as required.
- Provide an outstanding level of customer care.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role.
Skills for Success:
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
- Desirable: A good standard of education.
- Working knowledge of Microsoft Office package.
As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Completed applications must be submitted online by midnight on Wednesday 16th April 2025. Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer.
Skills: Excellent Customer Service, Good Team Player, Cash Handling & Selling Skills.
Post Office Clerk employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Clerk
✨Tip Number 1
Familiarise yourself with the Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs to show you're a great fit for their culture.
✨Tip Number 2
Highlight any previous experience you have in cash handling and customer service. Be prepared to share specific examples of how you've successfully managed transactions and provided excellent service, as these are key skills for the Post Office Clerk role.
✨Tip Number 3
Consider visiting the local EUROSPAR/BP Filling Station to get a feel for the environment and the team. This can help you understand the daily operations better and give you insights to discuss during your interview.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours. Since the role requires some adaptability, being open about your availability can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Post Office Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Post Office Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in cash handling, customer service, or sales. Use specific examples to demonstrate your skills and how they relate to the role at Henderson Group.
Showcase Alignment with Company Values: In your application, reflect on how your personal values align with Henderson Group's core values of Ambition, Customer First, Teamwork, and Integrity. This will show that you are a good cultural fit for the company.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Henderson Group
✨Showcase Your Customer Service Skills
As a Post Office Clerk, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to put customers first, which aligns with the company's core values.
✨Highlight Cash Handling Experience
Since cash handling is a crucial part of the role, be ready to discuss your previous experience with managing cash transactions. Mention any specific procedures you followed to ensure accuracy and security, as this will show your reliability.
✨Emphasise Teamwork
The Henderson Group values teamwork highly. Think of instances where you've worked collaboratively with colleagues to achieve a common goal. Sharing these experiences will illustrate that you can contribute positively to the team environment.
✨Align with Company Values
Familiarise yourself with the company's core values: Ambition, Customer First, Teamwork, and Integrity. During the interview, express how your personal values align with theirs. This will help you stand out as a candidate who fits well within their culture.
