At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean, welcoming forecourt.
- Company: Join the Henderson Group, where customer experience is our priority.
- Benefits: Earn competitive pay, enjoy discounts, and access employee support programmes.
- Other info: Flexible part-time hours with opportunities to engage in community events.
- Why this job: Be part of a team that creates amazing shopping experiences for customers.
- Qualifications: Must be 18+, with a positive attitude and a passion for helping others.
The predicted salary is between 12 - 13 £ per hour.
Pay rates ranging from £12.54 to £13.10 per hour, depending on your age. Additional benefits include an employee assistance programme, discount scheme throughout the UK and Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Part-time position 15 hours per week, working 6:00am–2:00pm Monday & Tuesday with a degree of flexibility required.
A look into the role
At Henderson Group, we believe our customers deserve more than just good service but an amazing shopping experience. First impressions count, from driving onto an excellent well‑equipped forecourt to entering a great store with engaging staff.
Responsibilities
- Comply with health and safety regulations.
- Deliver first‑class customer service outside on the forecourt.
- Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
- Complete other duties as required for the role.
Qualifications
- The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- A positive attitude and a love for people.
- An eye for detail, ensuring that excellent standards are maintained on the forecourt.
- The ability to prioritise to ensure everything you do is right for our customers.
- Candidate must be over the age of 18 to work on the forecourt.
Benefits
- Attractive pay (see above).
- Employee assistance programme.
- Discount scheme throughout UK and Ireland.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Opportunities to be part of business supporting defibrillator installations and school sports days.
Working Hours
Part‑time position 15 hours per week, working 6:00am–2:00pm Monday & Tuesday with flexibility. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Customer Advisor Forecourt - Hillcrest in Portrush employer: Henderson Group
At Henderson Group, we pride ourselves on creating a vibrant and supportive work environment where our Customer Advisors can thrive. With competitive pay rates, a comprehensive employee assistance programme, and generous staff discounts, we ensure our team members feel valued and rewarded. Located in Hillcrest, this role offers flexible part-time hours, allowing for a great work-life balance while contributing to an exceptional customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Forecourt - Hillcrest in Portrush
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it's a forecourt position, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you’ll be sure it gets into the right hands, and you might even find more opportunities that suit you!
We think you need these skills to ace Customer Advisor Forecourt - Hillcrest in Portrush
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for people.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to maintain high standards and deliver first-class service.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and concise, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Henderson Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor on the forecourt entails. Familiarise yourself with the responsibilities like delivering first-class customer service and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about engaging with customers, be ready to demonstrate your natural ability to connect with people. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively. A positive attitude and a friendly smile can go a long way!
✨Dress for Success
Even though it's a part-time position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and are ready to represent the company well, especially in a customer-facing role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how the company supports its employees. It shows that you're engaged and thinking about how you can contribute to the team.
