At a Glance
- Tasks: Assist customers and ensure smooth store operations while providing top-notch service.
- Company: Join EUROSPAR Portaferry, a community-focused retailer with a vibrant team spirit.
- Benefits: Earn up to £13.10 per hour, enjoy staff discounts, and access employee perks.
- Other info: Flexible part-time hours with opportunities to grow and celebrate success together.
- Why this job: Make customers smile and be part of a team that values ambition and integrity.
- Qualifications: No experience needed; just bring your positive attitude and passion for service.
The predicted salary is between 13 - 13 € per hour.
Pay: Up to £13.10 per hour depending on age.
Location: EUROSPAR Portaferry – 2 High Street, Portaferry, Down, BT22 1QT
Working hours: Part‑time position – 16 hours per week. Availability required within 6:30 am – 7:00 pm, Monday to Sunday. Some weekday morning availability from 6:30 am is essential.
A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring high standards of customer service are achieved at all times.
Responsibilities:
- Operate all checkouts accurately and process customer transactions efficiently.
- Replenish stock daily in accordance with the company stock rotation process.
- Merchandise stock effectively to enhance sales.
- Ensure all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively maintain a high level of customer service within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties as required for the role.
Skills for Success:
- No previous retail experience required – training will be provided.
- Team members should have personality, passion, energy and a positive attitude to make customers smile and provide the best experience.
Values:
- Ambition – We always strive to be better, seek new challenges, and look for ways to improve.
- Customer First – We provide exceptional service, put customers at the heart of everything, and support our communities.
- Teamwork – We succeed together, help colleagues, and share knowledge and skills.
- Integrity – We are fair, honest and ethical, treat everyone with dignity and respect, and champion diversity.
The Reward: Be part of a business that supports defibrillator installations and school sports days, and enjoy a balance that lets you celebrate your success.
Benefits:
- Attractive pay.
- Employee assistance programme.
- Perks & discount scheme throughout the UK/Ireland.
- Staff discount on grocery/fuel at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Additional benefits available.
Customer Advisor - Portaferry employer: Henderson Group
EUROSPAR Portaferry is an excellent employer that prioritises a supportive work culture and employee growth, offering comprehensive training for new team members. With attractive pay rates and a range of benefits including staff discounts and an employee assistance programme, we foster a community-focused environment where teamwork and customer service excellence are at the forefront. Join us in making a positive impact while enjoying a rewarding part-time role in a vibrant local setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Portaferry
✨Tip Number 1
Get to know the store! Before your interview, pop into EUROSPAR Portaferry and observe how things run. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion for helping others. We all know that a smile goes a long way, so be ready to share how you’d make customers feel welcome.
✨Tip Number 3
Be flexible with your availability! Since the role requires early mornings and weekends, showing that you can adapt your schedule will make you stand out. Let them know you’re ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Advisor - Portaferry
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Share a bit about what makes you tick and how you can bring energy and positivity to our team.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experiences or skills that align with our values of ambition, teamwork, and customer-first service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Henderson Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Advisor. Familiarise yourself with tasks like operating checkouts, replenishing stock, and maintaining high customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Personality
Since this role requires a positive attitude and energy, be sure to let your personality shine through during the interview. Share examples of how you've made customers smile or contributed to a team environment in the past, even if it's from non-retail experiences.
✨Demonstrate Team Spirit
Teamwork is key for this position, so be prepared to discuss how you work well with others. Think of specific instances where you've collaborated with colleagues to achieve a common goal or helped someone out. This will highlight your ability to fit into their team culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how the store supports its community. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
