At a Glance
- Tasks: Assist in running the Post Office, providing top-notch customer service and handling cash.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a family-oriented culture.
- Benefits: Earn £13.25 per hour, enjoy staff discounts, and access employee development programmes.
- Other info: Flexible part-time hours with opportunities for growth and recognition.
- Why this job: Be part of a team that values ambition, teamwork, and integrity while making a community impact.
- Qualifications: Experience in cash handling and sales, with a good standard of education preferred.
The predicted salary is between 19800 - 19800 £ per year.
Post Office Clerk £13.25 per hour. Part‑time position available at 15 hours per week. Availability to cover shifts within the hours of 8:00am – 8:00pm, Monday to Sunday, with a degree of flexibility required. Availability to cover shifts on Saturday is essential for this role.
EUROSPAR Hardford Link – 3 Hardford Link, Newtownards, Down, BT23 4FF
A look into the role:
- Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
- Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
- Handle & balance cash accurately.
- Complete administration duties as required.
- Provide an outstanding level of customer care.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role.
Skills for Success:
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
Desirable:
- A good standard of education.
- Working knowledge of Microsoft Office package.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward:
Our focus extends beyond day‑to‑day work. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment and we heavily invest in employee development. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working hours: Part‑time position available at 15 hours per week. Availability to cover shifts within the hours of 8:00am – 8:00pm, Monday to Sunday, with a degree of flexibility required. Please note, availability to cover shifts on Saturday is essential for this role. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Post Office Clerk - Hardford Link PO in Newtownards employer: Henderson Group
The Henderson Group is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee development and community engagement. With a strong focus on teamwork, integrity, and customer satisfaction, employees enjoy attractive pay, flexible working hours, and a range of benefits including discounts at company-owned stores. Join us at our Hardford Link location in Newtownards, where you can make a meaningful impact while being part of Northern Ireland’s leading foodservice provider.
StudySmarter Expert Advice🤫
We think this is how you could land Post Office Clerk - Hardford Link PO in Newtownards
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Henderson Group. Understand their values like Ambition and Customer First, and think about how you can demonstrate these in your answers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your cash handling experience and customer service skills, as these are key for the Post Office Clerk role.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Henderson Group family. Don’t miss out!
We think you need these skills to ace Post Office Clerk - Hardford Link PO in Newtownards
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers, as this is key for the Post Office Clerk role.
Be Clear About Your Availability:Since flexibility is a must for this position, be upfront about your availability in your application. Let us know when you can cover shifts, especially on Saturdays, so we can see if you're a good fit for our team.
Keep It Professional but Personal:While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you want to work with us at Henderson Group, but also ensure it aligns with our values of ambition, teamwork, and integrity.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply through our website. This way, we can easily track your application and get back to you sooner!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to understand the core values of the Henderson Group: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show that you're a great fit for their culture.
✨Brush Up on Cash Handling Skills
Since cash handling is a key part of the Post Office Clerk role, make sure you're familiar with best practices in cash management. You might even want to prepare for potential questions about how you would handle specific cash-related scenarios to showcase your expertise.
✨Prepare for Customer Service Scenarios
Expect questions about customer service during your interview. Prepare by thinking of situations where you provided exceptional service or resolved a customer complaint effectively. This will help you demonstrate your commitment to putting customers first, which is crucial for this role.
✨Flexibility is Key
Given the need for flexibility in shift patterns, be ready to discuss your availability openly. Highlight your willingness to cover shifts, especially on Saturdays, and any previous experience you have with flexible working hours. This will show that you're adaptable and ready to meet the needs of the business.
