At a Glance
- Tasks: Serve delicious food and provide top-notch customer service in a vibrant deli environment.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a family-oriented culture.
- Benefits: Earn competitive pay, enjoy staff discounts, and access great career development opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be part of a friendly team that makes customers smile while developing your skills.
- Qualifications: No experience needed, just bring your passion, energy, and positive attitude!
The predicted salary is between 13.45 - 13.45 £ per hour.
Deli Team Member Pay rates ranging from £12.10 - £13.45 per hour depending on your age and great benefits.
Full-time position available at 37.5 hours per week. Availability to cover shifts between the hours of 6:30am – 3:30pm, Monday to Sunday, with a degree of flexibility required. Please note, weekday availability from 6:30am will be required for this role.
EUROSPAR Kircubbin - 39 Cooks Brae, Newtownards BT22 2SG
Who are we? Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property and we employ over 6000 staff. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
A look into the role Our Delish deli’s are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go. Our hard-working and friendly team make it all happen- from preparing delicious food, delivering first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You’ll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.
As Delish Deli Team Member you will:
- Provide a first-class service to all of our customers.
- Prepare, cook and bake goods, working within food safety regulations.
- Keeping prep areas and counters clean and tidy, including kitchen porter duties.
- Work as part of a team to ensure all counters - SPAR Bakery and Delish Deli - remain fresh and appetizing for our customers.
- Undertake other duties as required for the role.
Skills for Success:
- Don’t worry if you have no previous retail or foodservice experience - we’ll provide you with all the right training.
- Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience!
Applicants should note that based on the response, the company may increase the shortlisting criteria. This role is perfect for anyone who loves working with food and a great team, in a company that provides all the tools you need to develop your career!
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working hours Full-time position available at 37.5 hours per week. Availability to cover shifts between the hours of 6:30am – 3:00pm, Monday to Sunday, with a degree of flexibility required. Please note, weekday availability from 6:00am will be required for this role. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.
Completed applications must be submitted online by midnight on Tuesday 17th November 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer.
Delish Deli Customer Advisor - Kircubbin in Newtownards employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises teamwork, integrity, and customer service. As a Deli Supervisor at our Galgorm Road location, you will enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a family-owned business that values ambition and community engagement. Join us in making a meaningful impact while enjoying a balanced work-life experience in a dynamic foodservice environment.
StudySmarter Expert Advice🤫
We think this is how you could land Delish Deli Customer Advisor - Kircubbin in Newtownards
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Henderson Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Henderson Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Delish Deli Customer Advisor - Kircubbin in Newtownards
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Henderson Group:Your cover letter is your chance to shine! Tell us why you want to work at Henderson Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Henderson Group!
How to prepare for a job interview at Henderson Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
