At a Glance
- Tasks: Provide excellent customer service and manage checkout operations efficiently.
- Company: Join the friendly team at SPAR Rosevale in Newtownards.
- Benefits: Earn up to £13.10 per hour with great perks and discounts.
- Other info: Flexible shifts available, making it ideal for students.
- Why this job: Perfect for those who love interacting with people and creating smiles.
- Qualifications: No experience needed; just bring your positive energy and teamwork spirit.
The predicted salary is between 13.1 - 13.1 £ per hour.
Location: SPAR Rosevale, 37-55 Bangor Road, Newtownards, Down, BT23 7BZ
Rate: Up to £13.10 per hour (depending on age) plus benefits.
Hours: Part‑time permanent, 8 hours per week, covering morning, evening & weekend shifts (6:00am–midnight, Monday to Sunday). Flexible shift patterns can be discussed at interview.
Responsibilities
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Replenish stock on a daily basis while complying with the company stock rotation process.
- Merchandise stock effectively to enhance sales.
- Ensure all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Maintain a high level of customer service at all times.
- Cover the Post Office shop when required.
- Perform any other duties as required for the role.
Qualifications & Skills
- No previous retail experience required; training will be provided.
- Personality, passion, energy and a positive attitude with a genuine desire to create a smile on customers’ faces.
- Team player who aligns with the values of Ambition, Customer First, Teamwork and Integrity.
Benefits
- Competitive hourly rate up to £13.10.
- Employee assistance programme.
- Perks and discount scheme across UK and Ireland.
- Staff discount on grocery/fuel at SPAR/euroSPAR Henderson Group stores.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Application Process
Completed applications must be submitted online by midnight on Tuesday 23rd June 2026. Communication will be made via email and the career site; please check regularly.
Contact: Hightown Avenue Mallusk, Newtownabbey BT36 4RT, +44 (0)28 9034 2733, human.resources@henderson-group.com
Customer Advisor - Rosevale in Newtownards employer: Henderson Group
At SPAR Rosevale, we pride ourselves on being an excellent employer that values our team members and fosters a supportive work culture. With flexible shift patterns, competitive pay, and a range of employee benefits including discounts and an assistance programme, we are committed to your growth and well-being. Join us in Newtownards, where your passion for customer service can shine, and be part of a team that prioritises ambition, teamwork, and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Rosevale in Newtownards
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Henderson Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Henderson Group and let us see your personality shine through!
We think you need these skills to ace Customer Advisor - Rosevale in Newtownards
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Henderson Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Henderson Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Henderson Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Henderson Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Henderson Group will surely appreciate.
