At a Glance
- Tasks: Monitor loss prevention measures to boost store security and profitability.
- Company: Join Henderson Group, Northern Ireland's top foodservice provider with a family-owned culture.
- Benefits: Earn £13.30 per hour, enjoy staff discounts, and access employee assistance programmes.
- Other info: Flexible hours with opportunities for career growth and community involvement.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Retail experience and basic Microsoft Office skills preferred.
The predicted salary is between 13.3 - 13.3 £ per hour.
£13.30 per hour and great benefits. Full-time position at 30 hours per week, working Monday to Friday, 6:00am to 6:00pm, with a degree of flexibility required. Occasional weekends may be required.
EUROSPAR/MAXOL FILLING STATION (Mallusk) - 45 Mallusk Rd, Newtownabbey BT36 4PS
Who are we? Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values - Ambition, Customer First, Teamwork and Integrity.
A look into the role: You will ensure the effective and efficient completion and monitoring of all loss prevention measures within the store to maximise store profitability and security. As Loss Prevention Coordinator you will be required to:
- Ensure compliance with promotional materials and update promotional point of sale (POS) displays as required by managing and updating pricing levels for batches and promotions accurately.
- Ensure GDPR and company data protection and confidentiality policies are followed at all times.
- Observe and comply with Company Health and Safety regulations to maintain a safe working environment for both employees and customers.
- Ensure and uphold a consistently high level of customer service within the store at all times.
- Perform all other loss prevention duties as required for the job role.
Skills for Success: Previous retail experience and a good standard of education. It would be desirable that candidates have a working knowledge of Microsoft Office package. Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Hours of Work: Full-time position at 30 hours per week, working Monday to Friday, 6:00am to 6:00pm, with a degree of flexibility required. Occasional weekends may be required. Shortlisted candidates will have the opportunity to discuss working hours and shift pattern in further detail at Interview.
Loss Prevention Coordinator - Mallusk in Newtownabbey employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and dynamic work environment in Limavady, where employees are encouraged to grow and develop their careers. With a strong focus on teamwork, integrity, and customer service, staff enjoy attractive benefits including competitive pay, discounts, and a commitment to employee well-being. Join us to be part of a family-owned business that values ambition and community support, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Coordinator - Mallusk in Newtownabbey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Henderson Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Henderson Group!
We think you need these skills to ace Loss Prevention Coordinator - Mallusk in Newtownabbey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Henderson Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Henderson Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Henderson Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Henderson Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
