At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean forecourt.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider.
- Benefits: Earn up to £13.10 per hour with great perks like staff discounts.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a team that values ambition, teamwork, and integrity.
- Qualifications: Must be over 18 with a positive attitude and love for people.
The predicted salary is between 13.1 - 13.1 £ per hour.
Job Posting Closing Date: Thursday 2nd July 2026 at 11:59pm
Forecourt Attendant Up to £13.10 per hour depending on your age & great benefits. Part‑time position between 12 hours per week, working within the opening hours of the store (Monday to Sunday, 6:00am to midnight) with a degree of flexibility required.
Location: SPAR Kilwaughter, 44 Belfast Road, Larne, County Antrim.
CANDIDATES MUST BE OVER 18 TO WORK ON THE FORECOURT
Who are we? Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values: Ambition, Customer First, Teamwork and Integrity.
A look into the role At Henderson Group, we believe that our customers deserve more than just 'good service' but an amazing shopping experience that they will remember. First impressions count, from driving onto an excellent well‑equipped forecourt to entering a great store with engaging staff.
Responsibilities
- Comply with health and safety regulations.
- Deliver first‑class customer service outside on the forecourt.
- Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
- Complete other duties as required for the role.
Skills for Success
- Give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- Have a positive attitude and a love for people.
- Eye for detail, ensuring that excellent standards are maintained on the forecourt.
- Ability to prioritise to ensure everything you do is right for our customers.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
You will be part of a business supporting defibrillator installations and school sports days. You will enjoy a balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve, and we will be here to celebrate your success.
Benefits
- Attractive pay.
- Employee assistance programme.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR and Henderson Group company‑owned stores.
- Many more benefits.
Working Hours
Part‑time position between 12 hours per week, working within the opening hours of the store (Monday to Sunday, 6:00am to midnight) with a degree of flexibility required. Usual working pattern is 3x4 hour shifts. Shortlisted candidates will have the opportunity to discuss working hours and shift pattern in further detail at interview.
Contact Hightown Avenue Mallusk, Newtownabbey BT36 4RT Phone: +44 (0)28 9034 2733 Email: human.resources@henderson-group.com
Customer Advisor Forecourt - Kilwaughter in Millbrook employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and inclusive work environment where employees are valued and encouraged to grow. With a strong focus on customer service and community engagement, staff enjoy attractive pay, flexible working hours, and a range of benefits including discounts at company stores. As a family-owned business recognised for its commitment to employee development, Henderson Group fosters a culture of ambition, teamwork, and integrity, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Forecourt - Kilwaughter in Millbrook
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Henderson Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Henderson Group and let us see your personality shine through!
We think you need these skills to ace Customer Advisor Forecourt - Kilwaughter in Millbrook
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Henderson Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Henderson Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Henderson Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Henderson Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Henderson Group will surely appreciate.
