At a Glance
- Tasks: Assist customers, manage stock, and ensure a top-notch shopping experience.
- Company: Join a vibrant team at SPAR/Foodmarket in Limavady.
- Benefits: Earn £11.75 - £13.10 per hour, plus discounts and support programmes.
- Other info: Flexible hours available, with opportunities to support community initiatives.
- Why this job: Be part of a fun team that values your energy and passion for customer service.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 11.75 - 13.1 € per hour.
Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that high standards of customer service are achieved at all times.
Responsibilities
- Listening to and understanding customers' needs and advising customers about products and services.
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Ensure that stock on a daily basis is replenished while complying with the company stock rotation process.
- Ensure that stock is effectively merchandised to enhance sales.
- Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties as required for the role.
Skills for Success
Don’t worry if you have no previous retail experience; we’ll provide you with all the right training. We are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Working Hours
Full‑time and part‑time positions available at 12‑37.5 hours per week, working within Monday to Sunday, 7:00am – 11:00pm, with a degree of flexibility required. Working in the Post Office & Deli department will form part of this role.
Benefits
- Pay rates ranging from £11.75 - £13.10 per hour depending on your age.
- Employee assistance programme.
- Discount scheme throughout UK/Ireland.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR & Henderson Group company‑owned stores.
- Opportunities to be part of a business supporting defibrillator installations and school sports days.
- Balance necessary to enjoy your job and your life, with support to feel proud of what you do and achieve.
We are an equal opportunities employer.
Location: SPAR/Foodmarket (Limavady) 1-2 Anderson Avenue, Limavady, Co. Londonderry, BT49 0TF.
Customer Advisor - Limavady employer: Henderson Group
As a Customer Advisor at our Limavady location, you will join a vibrant team dedicated to delivering exceptional customer service in a supportive and dynamic work environment. We offer comprehensive training, competitive pay rates, and a range of benefits including employee discounts and an employee assistance programme, ensuring that you can thrive both personally and professionally. Our commitment to community involvement and employee well-being makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Limavady
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to listen and respond to customer needs will set you apart from other candidates.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the roles we have available and find the perfect fit for you.
We think you need these skills to ace Customer Advisor - Limavady
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you passionate about customer service.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experience or skills that match the job description, even if it’s from a different field. We love seeing how your unique background can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make sure to address all the key responsibilities mentioned in the job description to show you understand what we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henderson Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Customer Advisor role thoroughly. Familiarise yourself with the responsibilities listed in the job description, like assisting customers and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Even if you don't have retail experience, think of times when you've helped someone or resolved a problem. Highlighting your personality, passion, and positive attitude will resonate well with the interviewers.
✨Practice Common Interview Questions
Get ready for typical interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and appropriately for the interview, reflecting the company’s values. Also, make sure to arrive on time – it shows respect for the interviewer's time and demonstrates your commitment to the role.
