Human Resources Administrator

At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are a family-owned team that cares about our people and the community in which we live.

The candidate will provide a comprehensive and efficient administrative and support service to the Human Resources Department, ensuring the smooth and effective operation of HR functions. This role plays a key part in supporting both internal and external stakeholders by managing HR processes, maintaining accurate records, coordinating communication, and assisting with key HR initiatives.

Working as Human Resources Administrator you will:

• Manage the HR mailbox, responding to queries promptly and directing emails as needed.
• Answer HR calls, providing support or escalating queries when necessary.
• Process self-service requests in the HR system, seeking clarification if required.
• Generate and issue offer letters, contracts, and benefits summaries for successful candidates.
• Prepare and issue contractual documentation for employment changes, such as group transfers.
• Conduct reference checks and arrange pre-employment medicals where required.
• Review and verify Right to Work documentation weekly.
• Ensure equal opportunities monitoring information is collected for all applicants.
• Assist in preparing and running annual monitoring returns and Article 55 reports.
• Initiate and monitor the onboarding process, ensuring timely completion.
• Ensure accurate employee records by reviewing and updating pending new hire details.
• Process new employee enrolments into the healthcare scheme.
• Respond to employee queries regarding their scheme entitlements.
• Arrange occupational health appointments for employees and pre-employment medicals.
• Liaise with managers on medical certifications to determine necessary actions.
• Record medical appointments and absence-related documents on the HR system.
• Review and process maternity/paternity leave requests and issue relevant correspondence.
• Prepare and send disciplinary, grievance, and appeal hearing letters.
• Maintain accurate records of employee relations cases in the HR system.
• Provide guidance on best practices and company policies regarding disciplinary actions.
• Generate and provide reports on disciplinary actions, recruitment, and absence when required.
• Handle general administrative tasks.
• Support HR team members with various duties as needed.
• Assist Senior HR management with ad-hoc tasks as required.

The minimum criteria you'll need is:

• GCSE level Grade C and above in English and Maths, or equivalent.
• Minimum of one year's experience of working in a busy Human Resources function or similar office environment.
• Demonstrable experience using Microsoft Office packages.
• Strong understanding of HR principles and their practical application.
• Ability to showcase effective planning and time management to meet strict deadlines.

The attributes you'll need include:

• Excellent organisation skills.
• Excellent written and verbal communication skills.
• An effective relationship builder with the ability to engage at all levels.

It is desirable if you have:

• A third-level qualification or equivalent in HR or a business-related field, or CIPD qualified (or working towards).
• Previous experience working within a wholesale/foodservice or retail food business.

As part of this role, it will be important that you feel aligned with the values that we live and work by:

• Ambition: We always strive to be better.
• Customer First: We provide exceptional service.
• Teamwork: We succeed together.
• Integrity: We are fair, honest and ethical.

Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a part-time position working 25 hours per week. Full time core working hours are 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available.

If you'd like to speak with us before making your application, our Talent Acquisition Specialist would be happy to have a confidential chat with you about the role on offer.

We are an equal opportunities employer.