At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean forecourt environment.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider.
- Benefits: Earn up to £13.10 per hour with staff discounts and perks.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a team that values ambition, teamwork, and integrity.
- Qualifications: Must be over 18 with a positive attitude and great customer service skills.
The predicted salary is between 13.1 - 13.1 £ per hour.
Part-time position available working 20 hours per week. Availability to cover five shifts per week, between the hours of 6:00am - 3:00pm, Monday to Sunday, with a degree of flexibility required.
Candidates must be over the age of 18 to work on the forecourt.
At Henderson Group, we believe that our customers deserve more than just 'good service' but an amazing shopping experience that they will remember. First impressions count, from driving onto an excellent well-equipped forecourt to entering a great store with engaging staff.
As Customer Advisor (Forecourt) you will be required to:
- Comply with health and safety regulations.
- Deliver first class customer service outside on the forecourt.
- Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
- Complete other duties as required for the role.
Skills for Success:
- The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- A positive attitude and a love for people.
- An eye for detail, ensuring that excellent standards are maintained on the forecourt.
- The ability to prioritise to ensure everything you do is right for our customers.
As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits:
- Attractive pay
- Employee assistance programme
- Perks Offers/Discount scheme throughout UK/Ireland
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores
- Many more
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview. Completed applications must be submitted online by midnight on Friday 29th August 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
Forecourt Attendant - Kinnegar in Holywood employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises teamwork, integrity, and customer service. As a Deli Supervisor at our Galgorm Road location, you will enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a family-owned business that values ambition and community engagement. Join us in making a meaningful impact while enjoying a balanced work-life experience in a dynamic foodservice environment.
StudySmarter Expert Advice🤫
We think this is how you could land Forecourt Attendant - Kinnegar in Holywood
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Henderson Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Henderson Group and let us see your personality shine through!
We think you need these skills to ace Forecourt Attendant - Kinnegar in Holywood
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Henderson Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Henderson Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Henderson Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Henderson Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Henderson Group will surely appreciate.
