At a Glance
- Tasks: Assist in running the Post Office, providing top-notch customer service and handling cash.
- Company: Join a family-owned group that values ambition, teamwork, and integrity.
- Benefits: Earn £13.45 per hour with great perks like discounts and employee assistance.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in cash handling and sales is required; admin skills are a plus.
The predicted salary is between 13.45 - 13.45 £ per hour.
£13.45 per hour & great benefits.
Part-time position available 12 hours per week.
Availability to cover shifts within the hours of 8:00am - 8:00pm, Monday to Sunday, with a degree of flexibility required., We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
A look into the role Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
- As Post Office Clerk you will be required to;
- Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
- Handle & Balance cash accurately.
- Complete administration duties as required.
- Provide an outstanding level of customer care.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role., Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition - We always strive to be better.
We seek new challenges and look for ways to do things better.
Customer First - We provide exceptional service.
We put customers at the heart of everything and support our communities.
Teamwork - We succeed together.
We help colleagues to succeed, and we share our knowledge and skills.
Integrity - We are fair, honest and ethical.
We treat everyone with dignity and respect.
We are inclusive and champion diversity.
- Required qualifications
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
Desirable
- A good standard of education.
- Working knowledge of Microsoft Office package.
Henderson Group are proud to be Northern Ireland's leading foodservice provider.
Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property.
We employ over 6000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.
The impact you can make with Henderson Group goes far beyond your day to day.
You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life.
We will help you to feel proud of what you do and achieve.
And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment.
We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours Part-time position available of 12 hours per week.
Availability to cover shifts within the hours of 8:00am - 8:00pm, Monday to Sunday, with a degree of flexibility required.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.
We are an equal opportunities employer.
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Post Office Clerk in Hanwood employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises teamwork, integrity, and customer service. As a Deli Supervisor at our Galgorm Road location, you will enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a family-owned business that values ambition and community engagement. Join us in making a meaningful impact while enjoying a balanced work-life experience in a dynamic foodservice environment.
StudySmarter Expert Advice🤫
We think this is how you could land Post Office Clerk in Hanwood
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Henderson Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Post Office Clerk in Hanwood
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Henderson Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Henderson Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Henderson Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Henderson Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Henderson Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Henderson Group!
