At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support local initiatives.
- Company: Join Henderson Group, a community-focused business with strong values.
- Benefits: Enjoy competitive pay, staff discounts, and a supportive work environment.
- Other info: Flexible full-time hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork.
The predicted salary is between 29000 - 30000 £ per year.
£14.13 per hour & Benefits
About the role
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.
Responsibilities
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You may be required to cover the Post Office when required as part of this role.
Qualifications
- You must be aged 18 years or over (for store legislative requirements) and have previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Benefits
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working Hours
Full time permanent positions at 30 - 36 per week, working Monday to Sunday, 6:00am to 11:00pm, with a degree of flexibility required to cover a variety of shifts including opening at 6:00am, closing at 11:00pm and weekends will be expected.
Employment Equity
We are an equal opportunities employer.
Team Leader - Garvagh employer: Henderson Group
Henderson Group is an exceptional employer that prioritises both employee well-being and community impact. With a strong focus on teamwork, integrity, and customer satisfaction, employees enjoy a supportive work culture that encourages personal growth and development. The company offers competitive pay, flexible working hours, and a range of benefits, including staff discounts and an employee assistance programme, making it a rewarding place to build a career while making a difference in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Garvagh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Henderson Group. Understanding their values like Ambition, Customer First, Teamwork, and Integrity will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your ability to inspire and manage a team.
✨Tip Number 3
Show your community spirit! Since the role involves supporting local initiatives, come prepared with ideas on how you can contribute to the community through the store. This will highlight your commitment to making a difference beyond just sales.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It’s the best way for us to get to know you and for you to stand out in the hiring process.
We think you need these skills to ace Team Leader - Garvagh
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've inspired others and created a positive environment, so share specific examples that showcase your leadership style.
Emphasise Customer Focus:Since this role is all about providing an exceptional shopping experience, don’t forget to mention your customer service skills. We love candidates who can demonstrate their ability to listen and interact with customers effectively, so include any relevant experiences.
Be Authentic:Let your personality shine through in your application! We value integrity and teamwork, so be genuine about your values and how they align with ours. This will help us see if you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to understand the company's values, especially Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to highlight your leadership experience. Prepare specific examples where you've successfully led a team, managed workloads, or trained others. This will help the interviewers see your capability to inspire and support your future team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations in the store. Think about challenges you've faced in previous roles and how you resolved them. Practising these scenarios will help you articulate your problem-solving skills effectively during the interview.
✨Engage with Community Initiatives
Since the role involves promoting local community initiatives, be ready to discuss any relevant experiences you have. Whether it’s volunteering or participating in community events, showing your commitment to making a difference will resonate well with the interviewers.
