At a Glance
- Tasks: Provide exceptional customer service and create memorable experiences for our customers.
- Company: Join a vibrant team that values passion, energy, and positivity.
- Benefits: Earn up to £13.10 per hour with flexible part-time hours.
- Other info: Enjoy training and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that puts customers first and makes a real difference.
- Qualifications: A positive attitude and a knack for making people smile.
The predicted salary is between 11 - 13 £ per hour.
Customer Advisor Up to £13.10 per hour depending on your age and benefits. Part‑time positions available at 16 hours per week with flexibility required to cover shifts Monday to Friday 5:00 pm–11:00 pm and Saturday. Training will be provided.
We look for team members with personality, passion, energy and a positive attitude who know how to make customers smile and provide the best experience.
Values Alignment
- Ambition: We always strive to be better, seeking new challenges and ways to improve.
- Customer First: We provide exceptional service, putting customers at the heart of everything and supporting our communities.
- Teamwork: We succeed together, helping colleagues and sharing knowledge and skills.
- Integrity: We are fair, honest and ethical, treating everyone with dignity and respect, and championing diversity.
Working Hours: Part‑time positions available at 16 hours per week. Availability to cover shifts Monday to Friday 5:00 pm–11:00 pm and Saturday.
Evening & Weekend Customer Advisor — Part‑Time employer: Henderson Group
As an Evening & Weekend Customer Advisor, you will join a vibrant team that values personality, passion, and a positive attitude, ensuring every customer leaves with a smile. Our flexible part-time roles offer competitive pay and comprehensive training, fostering a supportive work culture where teamwork and integrity are paramount. With a commitment to employee growth and community support, we provide an excellent environment for those looking to make a meaningful impact while balancing their personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Evening & Weekend Customer Advisor — Part‑Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you align your answers with their values and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your personality and passion for customer service – remember, they want to see your energy and positive attitude!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've gone above and beyond for a customer or worked well in a team. This will demonstrate your commitment to providing exceptional service and teamwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows integrity and reinforces your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Evening & Weekend Customer Advisor — Part‑Time
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you passionate about customer service.
Tailor Your Application:Make sure to customise your application for the Evening & Weekend Customer Advisor role. Highlight any relevant experience and skills that align with our values, like teamwork and putting customers first.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henderson Group
✨Show Your Personality
This role is all about making customers smile, so let your personality shine through! Be enthusiastic and approachable during the interview. Share a personal story that highlights your passion for customer service.
✨Demonstrate Team Spirit
Since teamwork is key, be ready to discuss how you've worked well with others in the past. Think of examples where you collaborated to solve a problem or helped a colleague out. This will show that you align with their values.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customers or providing exceptional service. Prepare specific examples from your experience that demonstrate your ability to put customers first and resolve issues effectively.
✨Flexibility is Key
With part-time hours and shift flexibility required, be clear about your availability. Show that you're willing to adapt and cover shifts as needed. This will highlight your commitment to the role and the team.
