At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider.
- Benefits: Earn up to £13.10 per hour plus discounts and perks.
- Other info: Flexible part-time or full-time roles available with great career growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: No experience needed; just bring your passion and positive attitude.
Customer Advisor (Temporary) Up to £13.10 per hour depending on your age & Benefits. Part‑time or full‑time temporary positions (3–6 months) available at 12–30 hours per week. Availability to cover morning, afternoon & evening shifts within the hours of 2:00pm‑midnight Monday‑Friday, and 6:00am‑midnight Saturday‑Sunday, with some flexibility required.
Who are we? The Henderson Group is Northern Ireland’s leading foodservice provider, comprising Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025. We are an Investors in People accredited, family‑owned group that lives by four core values: Ambition, Customer First, Teamwork and Integrity.
Role Overview
Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring a high standard of customer service at all times.
Responsibilities
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Replenish stock on a daily basis in compliance with the company stock rotation process.
- Merchandise stock effectively to enhance sales.
- Display all stock at the correct price using the corresponding Shelf Edge Label.
- Actively ensure a high level of customer service is achieved and maintained within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties required for the role.
Skills for Success
No prior retail experience required – we provide all the necessary training. Team members with personality, passion, energy and a positive attitude who know how to make customers smile and provide the best experience.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Values Alignment
- Ambition – We always strive to be better, seek new challenges and find ways to improve.
- Customer First – We provide exceptional service, put customers at the heart of everything and support our communities.
- Teamwork – We succeed together by helping colleagues and sharing knowledge and skills.
- Integrity – We are fair, honest and ethical, treat everyone with dignity and respect, and champion diversity.
Benefits
The impact you can make with Henderson Group goes far beyond your day‑to‑day work. You will be part of a business supporting defibrillator installations and school sports days. You will also enjoy an attractive pay package and benefits including an employee assistance programme, a Perks Offers/Discount scheme throughout the UK/Ireland, a staff grocery/fuel discount at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working Hours
Part‑time or full‑time temporary positions (3–6 months) available at 12–30 hours per week. Availability to cover morning, afternoon & evening shifts within the hours of 2:00pm‑midnight Monday‑Friday, and 6:00am‑midnight Saturday‑Sunday, with flexibility required. Short‑listed candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
