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- Tasks: Lead a friendly team, serve delicious food, and ensure top-notch customer service.
- Company: Join Henderson Group, Northern Ireland's top foodservice provider with over 5,500 staff.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work culture.
- Why this job: Be part of a team that values ambition, teamwork, and community impact.
- Qualifications: 1 year in food service and 6 months leading a team; Level 2 Food Safety qualification required.
- Other info: Flexible shifts available; apply by midnight on 8th September 2025.
The predicted salary is between 29200 - 36480 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Delish Deli Manager
Starting at £14.13 per hour & great benefits
Full-time position available at 42.5 hours per week. Availability to cover shifts within the hours of 6:00am – 4:00pm, Monday to Sunday, with a degree of flexibility required.
SPAR Ballyclare Milestone – 91 Templepatrick Road, Ballyclare, Antrim, BT39 9RQ
Who are we?
Henderson Group are proud to be Northern Ireland\’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.
We\’re an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
A look into the role
Our Delish delis are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go.
We\’re looking for a special candidate who will lead our hard-working and friendly team, making it all happen – from preparing delicious food, first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You\’ll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.
As Deli Manager you will:
• Listening to and understanding our customers\’ needs and advising customers about our products and services.
• Provide a first class service to all of our customers.
• Allocate work duties to other members of the Delish Deli team to ensure all duties are covered and to maintain a high quality service at all times.
• Exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence.
• Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
• Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is being followed.
• Prepare and cook all food in line with company procedure and Health and Safety regulations.
• Ensure a high standard of cleanliness in the Delish Deli Department (front and back) is maintained at all times.
• Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
• Undertake other duties as required for the role.
Skills for Success
• A passion for food…with a proven track record for delivering a fantastic customer experience in a similar role. You\’ll have at least 1 years\’ experience in a serviced food role, and you\’ll see your role as a profession, helping us to develop Delish Deli as a key destination for food on the go. • You\’ll have at least 6 months\’ experience in leading a team.
• A positive attitude and a love for people…you\’ll inspire and motivate your team to be the best.
• Creative flair and an eye for detail, ensuring that excellent presentation and standards are maintained.
• Knowledge of Food Safety practices and procedures- you\’ll have minimum Level 2 qualification in Food Safety.
• Commercial Awareness, and ability to deliver on Key Performance Indicators such as sales, costs and profitability.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Hours of Work
Full-time position available at 42.5 hours per week. Availability to cover shifts within the hours of 6:00am – 4:00pm, Monday to Sunday, with a degree of flexibility required.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.
Completed applications must be submitted online by midnight on Monday 8th September 2025.
*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
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Delish Deli Manager - Ballyclare Milestone employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delish Deli Manager - Ballyclare Milestone
✨Tip Number 1
Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for the team.
✨Tip Number 2
Highlight your experience in food service and team leadership. Be prepared to share specific examples of how you've successfully managed a team and delivered excellent customer service in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Showcase your knowledge of food safety practices. Since the role requires a Level 2 qualification in Food Safety, be ready to discuss your understanding of health and safety regulations and how you’ve implemented them in past positions.
✨Tip Number 4
Be flexible with your availability. The job requires covering shifts from 6:00am to 4:00pm, so expressing your willingness to adapt your schedule can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Delish Deli Manager - Ballyclare Milestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service and team leadership. Emphasise any previous roles where you provided excellent customer service or managed a team, as these are key aspects of the Deli Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples from your past experiences that demonstrate your ability to lead a team and maintain high hygiene standards.
Highlight Relevant Skills: In your application, clearly outline your knowledge of food safety practices and any qualifications you hold, such as a Level 2 qualification in Food Safety. This will show that you meet the essential criteria for the role.
Show Alignment with Company Values: Research Henderson Group's core values and reflect them in your application. Use phrases like 'customer first' and 'teamwork' to demonstrate that you share their commitment to these principles.
How to prepare for a job interview at Henderson Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Share any relevant experiences that highlight your enthusiasm and knowledge about food, as this role requires a genuine passion for delivering great customer experiences.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be prepared to discuss your previous leadership experiences. Share specific examples of how you've motivated and inspired your team in past roles, showcasing your ability to allocate tasks effectively.
✨Highlight Customer Service Experience
Prepare to talk about your experience in providing exceptional customer service. Think of instances where you went above and beyond for customers, as this aligns with the company's value of putting customers first.
✨Understand Health and Safety Standards
Familiarise yourself with food safety practices and regulations. Be ready to discuss your knowledge and any relevant qualifications, such as your Level 2 Food Safety certification, to demonstrate your commitment to maintaining high hygiene standards.
