At a Glance
- Tasks: Lead a team at the deli, ensuring top-notch customer service and food safety.
- Company: Join Henderson Group, a company that values teamwork and community support.
- Benefits: Enjoy competitive pay, staff discounts, and an employee assistance programme.
- Other info: Embrace a culture of ambition, integrity, and continuous improvement.
- Why this job: Be part of a dynamic team and make a real impact in a vibrant deli environment.
- Qualifications: 1 year in food service and 6 months in a leadership role required.
The predicted salary is between 30000 - 30000 £ per year.
£14.63 per hour & benefits. Working hours: 37.5 hours per week, 6:00am to 5:00pm, Monday to Sunday with flexibility.
Responsibilities
- Provide first class customer service at the deli counter.
- Allocate work duties to team members to ensure coverage and quality service.
- Exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence.
- Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
- Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is being followed.
- Prepare and cook all food in line with company procedure and Health and Safety regulations.
- Ensure a high standard of cleanliness in the Delish Deli Department (front and back) is maintained at all times.
- Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
- Undertake other duties as required for the role.
Skills for Success
- Minimum 1 year experience in a serviced food role with strong customer experience track record.
- Minimum 6 months experience leading a team.
- Positive attitude and ability to inspire and motivate staff.
- Creative flair and eye for detail, ensuring excellent presentation and standards are maintained.
- Knowledge of Food Safety practices and procedures – minimum Level 2 qualification in Food Safety.
- Commercial awareness and ability to deliver on key performance indicators such as sales, costs and profitability.
Benefits
- Attractive pay and benefits.
- Employee assistance programme.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Other benefits as per company policy.
Values
- Ambition – continuous improvement and new challenges.
- Customer First – exceptional service and community support.
- Teamwork – success together, shared knowledge.
- Integrity – fairness, honesty, dignity, respect, inclusion.
Deli Manager - Hillcrest employer: Henderson Group
At Henderson Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and integrity. As a Deli Manager in Hillcrest, you'll enjoy competitive pay, flexible working hours, and a range of benefits including staff discounts and an employee assistance programme, all while contributing to a community-focused environment that prioritises exceptional customer service and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Manager - Hillcrest
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the Deli Manager role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! Prepare to discuss how you've successfully led a team in the past. Highlight any challenges you faced and how you motivated your team to achieve goals. This will demonstrate your ability to inspire and manage others effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Deli Manager - Hillcrest
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in your previous roles, especially in a deli or food service setting.
Team Leadership Experience is Key:Since this role involves leading a team, share specific examples of how you've successfully managed and motivated staff. We love to see how you inspire others and keep the team on track!
Know Your Food Safety Standards:Don’t forget to mention your knowledge of food safety practices! If you have a Level 2 qualification in Food Safety, make it known. We take health and safety seriously, so show us you do too.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Henderson Group
✨Know Your Stuff
Make sure you brush up on food safety practices and procedures, especially if you have a Level 2 qualification. Be ready to discuss how you've implemented these in your previous roles, as this will show your understanding of the importance of health and safety in a deli environment.
✨Show Off Your Leadership Skills
Since the role requires team management, think of examples where you've successfully led a team. Prepare to share how you motivated your staff and allocated tasks effectively to ensure top-notch customer service. This will demonstrate your ability to inspire and manage a team.
✨Customer Service is Key
Delish Deli values exceptional customer service, so be prepared to talk about your experience in this area. Share specific instances where you went above and beyond for customers, and how you handled any challenges that arose. This will highlight your commitment to putting customers first.
✨Be Creative and Detail-Oriented
The job calls for a creative flair and an eye for detail, especially when it comes to food presentation. Think of examples where you've showcased your creativity in food preparation or display. Discuss how you maintain high standards and ensure everything looks appealing to attract sales.
