At a Glance
- Tasks: Assist customers and ensure smooth store operations while providing top-notch service.
- Company: Join EUROSPAR Portaferry, a community-focused retailer with a friendly atmosphere.
- Benefits: Earn up to £13.10 per hour, enjoy employee perks, and access support programmes.
- Other info: Flexible part-time hours with opportunities for personal growth and community involvement.
- Why this job: Make customers smile and be part of a team that values ambition and teamwork.
- Qualifications: No experience needed; just bring your passion, energy, and positive attitude!
The predicted salary is between 13 - 13 € per hour.
Pay: Up to £13.10 per hour depending on age.
Location: EUROSPAR Portaferry – 2 High Street, Portaferry, Down, BT22 1QT
Working hours: Part‑time position – 16 hours per week. Availability required within 6:30 am – 7:00 pm, Monday to Sunday. Some weekday morning availability from 6:30 am is essential.
A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring high standards of customer service are achieved at all times.
Responsibilities:
- Operate all checkouts accurately and process customer transactions efficiently.
- Replenish stock daily in accordance with the company stock rotation process.
- Merchandise stock effectively to enhance sales.
- Ensure all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively maintain a high level of customer service within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties as required for the role.
Skills for Success: No previous retail experience required – training will be provided. Team members should have personality, passion, energy and a positive attitude to make customers smile and provide the best experience.
Values:
- Ambition – We always strive to be better, seek new challenges, and look for ways to improve.
- Customer First – We provide exceptional service, put customers at the heart of everything, and support our communities.
- Teamwork – We succeed together, help colleagues, and share knowledge and skills.
- Integrity – We are fair, honest and ethical, treat everyone with dignity and respect, and champion diversity.
The Reward: Be part of a business that supports defibrillator installations and school sports days, and enjoy a balance that lets you celebrate your success.
Benefits: Attractive pay. Employee assistance programme.
Customer Advisor - Portaferry employer: Henderson Group
EUROSPAR Portaferry is an excellent employer that prioritises a supportive work culture and employee growth, offering comprehensive training for new team members. With a commitment to community engagement and exceptional customer service, employees enjoy attractive pay and benefits, including an employee assistance programme, all while working in a vibrant and friendly environment. Join us in making a positive impact while developing your skills in a part-time role that fits your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Portaferry
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can bring your personality and passion to the Customer Advisor role.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - Portaferry
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you passionate about customer service.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant skills or experiences, even if they’re not from retail. We love seeing how you can bring your unique background to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henderson Group
✨Know the Company
Before your interview, take some time to research EUROSPAR Portaferry. Understand their values, especially around customer service and community support. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Customer Advisor, having a positive attitude and energy is key. During the interview, let your personality shine through! Share examples of how you've made customers smile or gone the extra mile in previous roles, even if they're not retail-related.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare your answers in advance, focusing on your ability to maintain high standards and work well in a team, as these are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates to achieve high customer service standards. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
