At a Glance
- Tasks: Assist in daily store operations and provide top-notch customer service.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a strong family culture.
- Benefits: Enjoy competitive pay, staff discounts, and an employee assistance programme.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of a team that values ambition, teamwork, and community support while making customers smile.
- Qualifications: No prior retail experience needed; just bring your passion and positive attitude!
Customer Advisor β Eurospar P&G, 11 Brownstown Road, Portadown, BT62 4EB
Up to Β£12.60 depending on your age & benefits
Part-time position available at 12 hours per week. Availability to cover evening and weekend shifts is essential for this position
Who are we?
Henderson Group are proud to be Northern Ireland\βs leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We\βre an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.
A look into the role
Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standards of customer service, is achieved at all times.
As Customer Advisor you will be required to; β’ Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
β’ Ensure that stock on a daily basis stock is replenished while complying with the company stock rotation process.
β’ Ensure that stock is effectively merchandised to enhance sales.
β’ Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
β’ To actively ensure that a high level of customer service is achieved and maintained within the store at all times.
β’ You may be required to cover the Post Office when required as part of this role.
β’ Any other duties as required for the role.
Skills for Success
β’ Don\βt worry if you have no previous retail experience, we\βll provide you with all the right training.
β’ Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition β We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First β We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork β We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity β We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working hours
Part-time position available at 12 hours per week. Availability to cover shifts evening and weekends shifts is essential for this position.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.
Completed applications must be submitted online by midnight on Sunday 10 August 2025.
*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
Customer Advisor - P&G Eurospar employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Advisor - P&G Eurospar
β¨Tip Number 1
Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in person or online, demonstrate how you embody these values, as they are crucial to the company culture.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted customers in previous roles or experiences. Even if you lack retail experience, think of situations where you've gone above and beyond for someone.
β¨Tip Number 3
Be ready to discuss your availability for evening and weekend shifts during the interview. Flexibility is key for this role, so emphasising your willingness to work these hours can set you apart from other candidates.
β¨Tip Number 4
Research the local community initiatives that Henderson Group supports, such as defibrillator installations and school sports days. Mentioning these in your conversation can show your genuine interest in the company and its impact on the community.
We think you need these skills to ace Customer Advisor - P&G Eurospar
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Advisor position. Tailor your application to highlight how your personality, passion, and energy align with their values.
Highlight Relevant Experience: Even if you lack direct retail experience, emphasise any customer service roles or experiences where you've demonstrated teamwork, integrity, and a customer-first attitude. Use specific examples to illustrate your skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Henderson Group and how you can contribute to their mission of providing exceptional service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Henderson Group
β¨Show Your Customer Service Skills
As a Customer Advisor, your ability to provide exceptional service is key. Prepare examples of how you've gone above and beyond for customers in the past, even if it's from a different context. This will demonstrate your commitment to the company's 'Customer First' value.
β¨Emphasise Teamwork
Henderson Group values teamwork highly. Be ready to discuss experiences where you collaborated with others to achieve a common goal. Highlighting your ability to work well in a team will resonate with their core values.
β¨Demonstrate Your Passion and Energy
The company is looking for candidates with personality and a positive attitude. During the interview, let your enthusiasm shine through. Share what excites you about working in retail and how you can contribute to making customers smile.
β¨Align with Their Values
Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Be prepared to discuss how your personal values align with theirs and provide specific examples that reflect these principles in your previous experiences.